Elastic Search - Vanilla Success

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Overview

What version of search am I using?

Vanilla’s elastic search service is a backend update we made in Spring 2021 aimed at improving the quality and speed of search. Most features are already live on all sites, however some aspects of Elastic Search are only visible if you are using the new Search UI.

If you are using the Foundation Theme Editor, you are already using the new Search UI and all features are available to you.

If you are using a legacy theme, refer to this documentation to enable the new Search UI and get the most out of Vanilla’s new search.

https://success.vanillaforums.com/kb/articles/383-enable-and-configure-vanillas-new-search-ui

Real-time search indexing

New articles, discussions or other content is instantly searchable. There is no lag time required for your site to index the new content and appear in the search result.

Filtering Options

Filtering by Type

Our new search UI allows you to browse search results by type, and then to narrow down your results using advanced filters:

"All" includes community discussions, knowledge base articles, and places (groups, categories & knowledge bases)

You can filter “all” by Title, Author, or by date:

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"Discussions" includes community discussions with options to filter by:

Title
Author
Publication Date
Category
Tags
Discussion-type (discussions, polls, ideas, questions)

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"Articles" includes Knowledge Base articles with options to filter by

Title
Author
Publication Date
Knowledge Base

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"Places" includes Categories, Knowledge Bases & Groups with options to filter by

Author
Date Updated
Knowledge Base
Title
Description
Type (Categories, Knowledge Bases, Groups)

Screen Shot 2021-04-09 at 7.17.14 PM.png

"Members" launches the Member Search where you can find community members.

Search Term Highlighting

** This feature requires you are using the new search UI

The words you search for will be highlighted within the text of the results so you can better understand how, and why a specific result matches your query.

Screen Shot 2021-04-09 at 5.58.40 PM.png

Member Search

** This feature requires you are using the new search UI

Our new search UI comes with a dedicated space for members to find one another and search on member-specific filters, including:

Username
Email - this filter is permission gated to user who are able to view personal info
Registration date
Role
Rank

Screen Shot 2021-04-09 at 7.09.12 PM.png

Places Search

** This feature requires you are using the new search UI

Use search to find and navigate to key "places" within your community. Places include Groups, Categories and Knowledge bases.

Places are pinned at the top of the search autocomplete to make it quick and easy to navigate to these spaces:

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Exact text matching

Get more accurate search results with exact text matching and basic boolean operators:

To find an exact word or phrase, use quotation marks - e.g. "release notes"

Screen Shot 2021-04-09 at 6.42.13 PM.png

To exclude a term from your search use the - sign e.g. "release"-"notes"

Screen Shot 2021-04-09 at 6.44.20 PM.png

To find content with multiple queries use the + sign - e.g. "release"+"2021"+"api"

Screen Shot 2021-04-09 at 6.47.19 PM.png

Search Sorting

** This feature requires you are using the new search UI

Our new search UI comes equipped with Search sorting options

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All content is sortable by:

Best Match
Newest
Oldest

You will see additional sorting options if you select filters like “Discussions”, “Articles” “Places” and “Members”:

Discussions also has these additional sorting options

Top: posts with the most positive reaction score
Hot i.e. "Trending" : posts with the most comments + positive reaction score

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Knowledge Base articles can also be sorted by Most Helpful i.e. articles with the most helpful votes

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Places can be sorted by

Best Match
Name

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Members can also be sorted by

Recently active
Number of Posts
Name i.e. alphabetically

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Hub/Node Search

** This feature requires you are using the new search UI

For enterprise users with a hub/node structure, public content can be made searchable across nodes, allowing users to discover content they may find useful in another one of your spaces.

You may opt to default search to the whole hub or only a particular node, for more information about this contact your CSM.

Post Statuses on Search

Post statuses are also included on search results and on search autocomplete.

Screen Shot 2021-01-11 at 8.53.56 AM.png

Event Search

With Release 2021.012, we've added Events to search. Users can now surface events in their search results.

These will be included when searching through All content, or you can use the Events search tab to search through events specifically using advanced filters:

Screen_Shot_2021-06-15_at_10.58.34_AM.png

Search APIs

Our search is also compatible with our API, you can read more about the search API endpoints here

https://success.vanillaforums.com/kb/articles/202-apiv2-reference-endpoints#/Search