Email Notifications - Vanilla Success
<main> <article class="userContent"> <p>In this article, you'll learn everything you need to know about enabling and managing email notifications for your <strong>Higher Logic Vanilla</strong> (<strong>Vanilla</strong>) community. </p><h2 data-id="important-notes">Important notes</h2><ul><li>If you're in the middle of implementing your Vanilla community, it's recommended to review your email notifications prior to launch.</li><li>If you're also doing a migration, email notifications can be <em>temporarily turned off</em> in order to prevent email messages inadvertently going out to users and directing them to your community.</li><li>Test your email notifications <em>using your staging site</em>. If you have not yet received access to your staging site, contact your CSM.</li><li>If your community leverages <strong>subcommunities</strong>, the branding (logo, colours) will remain the same for <em>all </em>subcommunities. The exception is if your subcommunities are separated by language, in which case the notification will be sent in the language that incurs the action.</li></ul><p><strong>⭐️ EXAMPLE</strong>: Valérie is in the French subcommunity of my site, with her language set to French. If she comments on my English-language post, writes on my wall, and @mentions me, I will receive the notifications <em>in French</em> (assuming that I receive notifications for these actions).</p><h2 data-id="html-based-email-notifications">HTML-based email notifications</h2><p>Vanilla gives you the option to send HTML-based email notifications that <em>present a more appealing and professional image</em>. Essentially, these messages are "branded" exclusively for your community, with your community's logo and colors.</p><p>📝 <strong>NOTE</strong>: Email notifications can also be sent as <em>plain text</em>.</p><h2 data-id="enable-configure-html-emails">Enable & configure HTML emails</h2><p>You can easily enable HTML-based emails, and then configure a few options to set how they will appear.</p><p>1. Access the Dashboard.</p><p>2. Navigate to <strong>Settings > Appearance > Email</strong>.</p><p>3. Click the <strong>Enable HTML emails</strong> toggle to turn it on.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/FVZSZ9RENQL1/settings-appearance-enable-html-emails.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/FVZSZ9RENQL1/settings-appearance-enable-html-emails.png" alt="Settings-Appearance-Enable HTML emails.png" height="315" width="953" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>4. Work through the various fields to format your email notification messages.</p><p>✔️ <strong>TIP</strong>: Have your brand's <strong>RGB colour codes</strong> available. This will make this process faster and easier AND will ensure that your design matches your branding.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/8OL0YG6TKP1L/settings-appearance-enable-html-emails-settings.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/8OL0YG6TKP1L/settings-appearance-enable-html-emails-settings.png" alt="Settings-Appearance-Enable HTML emails-settings.png" height="421" width="727" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>5. Click <strong>Preview</strong> to see a sample of your design settings in a small popup window. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/TTTGQRQA2XNQ/preview-email-settings.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/TTTGQRQA2XNQ/preview-email-settings.png" alt="preview_email_settings.png" height="421" width="800" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>6. Close the preview and click <strong>Save</strong>.</p><h2 data-id="outgoing-email-address">Outgoing email address</h2><p>You can specify the "sender" and "from" properties for your email notifications on the <strong>Outgoing Email</strong> page.</p><p>1. Access the Dashboard.</p><p>2. Navigate to <strong>Settings > Technical > Outgoing Email</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/CNDDP73KMUB4/settings-technical-outgoing-email-settings.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/CNDDP73KMUB4/settings-technical-outgoing-email-settings.png" alt="Settings-Technical-Outgoing email-settings.png" height="338" width="816" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>The <strong>Outgoing Email</strong> section indicates that the fields control the "addressee" and "from address." The <strong>Name field defaults to the account owner</strong>, but you can customize who the <em>notifications are sent from</em>.</p><p>3. Specify values in the <strong>Name</strong> and <strong>Email</strong> fields.</p><p>📝 <strong>NOTE</strong>: Vanilla recommends using generic values (such as those shown above) in these fields.</p><p>4. Click <strong>Save</strong> to apply your settings.</p><h3 data-id="no-reply-email-address">No-reply email address</h3><p>You can use either a "no-reply" email address or one that receives responses.</p><ul><li>If you're considering the "no reply" option for your email messages, this article has information on <a href="https://sendgrid.com/blog/why-you-should-not-use-noreplydomain-com-in-your-emails/" rel="nofollow noreferrer ugc">why no-reply emails are not recommended</a>.</li></ul><h2 data-id="default-email-notifications">Default email notifications</h2><p>Many of the email notifications in your community are enabled by default so that your members start getting notified right away. This section lists the email notifications, and indicates which are enabled and disabled by default.</p><p><strong>✔️ TIP</strong>: You can customize which notifications are enabled for all users in your community. To make changes, contact Vanilla Support.</p><p>📝 <strong>NOTE</strong>: If Vanilla changes the default notifications for your community, the changes apply to only <em>new members</em> and <em>members who have not already customized their notification settings</em>. Members who have customized their notification settings are <strong>not</strong> impacted by the change; their customizations are preserved.</p><h3 data-id="notifications-defaults">Notifications<strong> defaults</strong></h3><p>This section lists the email notifications and whether the default setting is enabled or disabled.</p><p>📝 <strong>NOTE</strong>: As indicated below, some notifications are dependent on an addon or plugin.</p><h4 data-id="enabled-notifications">Enabled notifications</h4><p>The following email notifications are <strong>enabled</strong> by default (<em>these can be disabled</em>).</p><p>📝 <strong>NOTE</strong>: Users can <em>self-manage enabled notifications</em> via their profile.</p><ul><li>Notify me when people comment on my bookmarked discussions.</li><li>Notify me of private messages.</li><li>Notify me when people answer my question. [Requires the <em>Q&A addon</em>]</li><li>Notify me when people accept my answer. [Requires the <em>Q&A addon</em>]</li><li>Notify me when my rank changes. [Requires the <em>Ranks plugin</em>]</li><li>Notify me when I am invited to a group. [Requires the <em>Groups & Events plugin</em>]</li><li>Notify when my group membership request is approved. [Requires the <em>Groups & Events plugin</em>]</li><li>Notify me when users apply to my group. [Requires the <em>Groups & Events plugin</em>]</li></ul><h4 data-id="disabled-notifications"><strong>Disabled </strong>notifications</h4><p>The following email notifications are <strong>disabled</strong> by default (<em>these can be enabled</em>).</p><ul><li>Notify me when people write on my wall.</li><li>Notify me when people reply to my wall comments.</li><li>Notify me when anyone applies for membership. [Requires approve-memberships permissions when Registration is set to Approval; typically restricted to Admins and Moderators]</li><li>Notify me when my ideas’ status change. [Requires the <em>Ideation plugin</em>]</li><li>Notify me when the status changes on an idea I’ve voted on. [Requires the <em>Ideation plugin</em>]</li><li>Notify me when I earn a badge. [Requires the <em>Badges addon</em>]</li><li>Notify me when a badge is requested [Requires Badge-Give permission and the <em>Badges addon</em>]</li><li>Notify me when people comment on my discussions.</li><li>Notify me when people mention me.</li><li>Notify me when people comment on discussions I’ve participated in.</li></ul><h2 data-id="update-your-notification-settings">Update your notification settings</h2><p>You can customize your notification settings from your profile.</p><p>📝 <strong>NOTE</strong>: The screenshots and instructions in this section are from a desktop view of a community using the Foundation theme. Consult your CSM if you need any clarifications.</p><p>1. Select <strong>Edit Profile</strong> from the MeBox.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/LVWA73V02HLK/access-edit-profile-page.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/LVWA73V02HLK/access-edit-profile-page.png" alt="access_edit_profile_page.png" height="348" width="450" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>2. Select <strong>Notification Preferences</strong> from the right-hand list of options.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/BOWA95HANOW5/notification-preferences.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/BOWA95HANOW5/notification-preferences.png" alt="notification_preferences.png" height="370" width="468" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>3. Use the checkboxes to set which notifications you want to receive and how (Email, Popup, or both).</p><ul><li>Clear both checkboxes for notifications that you do <strong>not</strong> want to receive.</li></ul><p>4. When finished, click <strong>Save Preferences</strong> at the bottom of the page to apply your changes.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/C3B1QSNS3PJN/notif-prefs.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/C3B1QSNS3PJN/notif-prefs.png" alt="Notif Prefs.png" height="414" width="841" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="category-following-notifications"><strong>Category following & notifications</strong></h2><p>All users can <strong>follow</strong> Categories and choose from <em>three types of notifications</em>, as described in: </p><div class="js-embed embedResponsive" data-embedjson="{"body":"In our 2021.015 release, we released an enhanced Category Following & Notifications feature that replaced the previous Advanced Notifications option. With this new feature, all users (not just Admins or Mods) can now subscribe to any category and choose from 3 types of notifications. Before getting started To use the new…","photoUrl":"https:\/\/us.v-cdn.net\/6030677\/uploads\/VWGAXAF5OFCO\/microsoftteams-image.png","url":"https:\/\/success.vanillaforums.com\/kb\/articles\/426-category-following-notifications%20","embedType":"link","name":"Category Following & Notifications - Vanilla Success"}"> <a href="https://success.vanillaforums.com/kb/articles/426-category-following-notifications%20" rel="nofollow noreferrer ugc"> https://success.vanillaforums.com/kb/articles/426-category-following-notifications%20 </a> </div><h2 data-id="manage-user-category-notification-preferences-via-api">Manage user Category notification preferences via API</h2><p>There is a set of API endpoints that you can use in order to manage user notification preferences via the API.</p><p>Use <strong>PUT /categories/{id}/follow</strong> to follow the specified Category.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/4EBGCOAGVTB8/screen-shot-2021-07-12-at-10-59-27-am.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/4EBGCOAGVTB8/screen-shot-2021-07-12-at-10-59-27-am.png" alt="Screen Shot 2021-07-12 at 10.59.27 AM.png" height="760" width="1600" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Use <strong>PATCH /categories/{id}/preferences/{userID} </strong>to set notification preferences for the specified user and the specified Category. Use one of the <strong>postNotifications</strong> parameters to configure the preference for the user and Category.</p><ul><li><strong>follow </strong>to indicate no notifications for new content</li><li><strong>discussions </strong>to receive notifications for all new discussions posted in this Category</li><li><strong>all </strong>to receive notifications for all new discussions and/or comments in this Category</li></ul><p>✔️ <strong>TIP</strong>: By default, the specified user will receive popup (in-app) notifications. Set the <strong>useEmailNotifications </strong>parameter to <em>true</em> to send email notifications as well.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/DP6YKNX4QYBM/screen-shot-2021-07-12-at-11-01-03-am.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/DP6YKNX4QYBM/screen-shot-2021-07-12-at-11-01-03-am.png" alt="Screen Shot 2021-07-12 at 11.01.03 AM.png" height="1004" width="1612" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Use <strong>GET /categories/{id}/preferences/{userID} </strong>to retrieve a list of notification preferences for the specified user and the specified Category.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/3AMNDJBEX6L5/screen-shot-2021-07-12-at-11-01-25-am.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/3AMNDJBEX6L5/screen-shot-2021-07-12-at-11-01-25-am.png" alt="Screen Shot 2021-07-12 at 11.01.25 AM.png" height="606" width="1604" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Use <strong>GET /categories/preferences/{userID} </strong>to retrieve a list of followed Categories and the notification preferences configured for each for the specified user.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/ER8OJINCZV8V/screen-shot-2021-07-14-at-10-34-19-am.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/ER8OJINCZV8V/screen-shot-2021-07-14-at-10-34-19-am.png" alt="Screen Shot 2021-07-14 at 10.34.19 AM.png" height="444" width="1506" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="email-notifications-deliverability">Email notifications - deliverability</h2><p>Properly managing your message deliverability and sender reputation can increase the likelihood that your email notifications are sent as expected.</p><p>Vanilla has its own role to ensure a secure and reliable email-sending environment. To this end, Vanilla:</p><ul><li>uses a third-party transactional email service that employs a full-time postmaster who ensures that their sending IP addresses are always in good standing with ISPs.</li><li>offers sender authentication to Corporate 2020, Enterprise 2020, Essential 2021, Corporate 2021, Enterprise 2021, and Enterprise Plus 2021 customers.</li></ul><p>Learn all about Vanilla's recommendations and practices to ensure <a href="https://success.vanillaforums.com/kb/articles/121-email-deliverability" rel="nofollow noreferrer ugc">reliable deliverability and good sender authentication</a>.</p><h2 data-id="email-notifications-language">Email notifications - language</h2><p>It's important to review the language of your email notifications to ensure that it adheres to your branding requirements, among other considerations.</p><p>📝 <strong>NOTE</strong>: Some elements of notification emails have language/text that is hardcoded in the system (it cannot be changed).</p><p>This section focuses on the elements that have <em>language that can be customized</em>.</p><p>📝 <strong>NOTE</strong>: If you're unsure whether an aspect of your notification emails can be customized, contact your CSM.</p><h3 data-id="customizable-language-in-notification-emails"><strong>Customizable language in notification emails</strong></h3><p>Below are a few of the notification email elements that can be customized.</p><ul><li>The full body of the Comment or Discussion in the email notifications.</li><li>A prefix (i.e., a string of text) that would appear before the hard-coded notification.</li><li>The email subject line, such as to include the Category name.</li><li>"Call to Action" options, such as the <strong>Check it out</strong> button shown below.</li></ul><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/9C02Z7YVHF4V/check-it-out-button.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/9C02Z7YVHF4V/check-it-out-button.png" alt="Check-it-out button.png" height="411" width="480" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>If "Check it out" is too informal or not in keeping with your branding, you could customize the button text, as below:</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/E7BVFVO66CUR/visit-the-community-button.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/E7BVFVO66CUR/visit-the-community-button.png" alt="Visit-the-community button.png" height="413" width="480" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <h3 data-id="customizable-language-in-welcome-emails"><strong>Customizable language in Welcome emails</strong></h3><p>Welcome email messages are more customizable than email notifications. One of the reasons for this is that the <em>type</em> of Welcome email that gets sent to users depends on how they register to your community (Basic, Approval, Connect/SSO) and whether your community requires email confirmation.</p><p>📝 <strong>NOTE</strong>: If you're using an SSO plugin, users will not be sent a Welcome email by default; however, this option can be enabled by Vanilla Support upon request.</p><p>Regardless of your method of registration, the Welcome email can be customized to say whatever you would like. To do so, simply provide your CSM with your Welcome-email text, which can have some rudimentary formatting, such as <em>links</em>, <em>images</em>, <em>lists</em>, and <em>text styling</em>.</p><p>📝 <strong>NOTE</strong>: Changes to font, font size, and other specific customizations might only be available as custom work. Contact your CSM for more info. </p><p>✔️ <strong>TIP</strong>: Before you start using your Welcome message, create a test user and send the message to it. Review the message to ensure it's to your liking.</p><h2 data-id="default-language-in-email-notifications">Default language in email notifications</h2><p>For each email notification, the default subject is [Forum Name] as set in your branding settings + the first line of the body of the email. The [Forum Name] also appears at the head of the email; if you have HTML emails enabled, your logo will appear.</p><h3 data-id="notifications"><strong>Notifications</strong></h3><ul><li>Notify me when people comment on my discussions</li><li>Notify me when people comment on discussions I’ve participated in</li><li>Notify me when people comment on my bookmarked discussion</li></ul><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">{username} commented on {discussion name}.</p><p class="blockquote-line"><em>Excerpt of the post</em></p><p class="blockquote-line">Check it out: {forum link}</p></div></div><p>📝 <strong>NOTE</strong>: Changes to this string will apply to all the above notifications.</p><ul><li>Notify me when people mention me</li></ul><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"> {username} mentioned you in {discussion name}</p><p class="blockquote-line"> <em>Excerpt of the post</em></p><p class="blockquote-line"> Check it out: {forum link}</p></div></div><h3 data-id="qa-follow-up-email">Q&A Follow up Email</h3><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">We noticed you have at least one answer to your question. Can you visit the community and see if any of the answers resolve your question?</p><p class="blockquote-line"><br></p><p class="blockquote-line">If you see an answer you find helpful, please accept one of the answers.</p><p class="blockquote-line"><br></p><p class="blockquote-line">Check it out: {forum link}</p></div></div><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/I6P3VJM6Q3FL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/I6P3VJM6Q3FL/image.png" alt="image.png" height="563" width="651" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <ul><li>Notify me when someone writes on my wall</li></ul><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"> {username} posted on your wall.</p><p class="blockquote-line"> {wall comment}</p><p class="blockquote-line"> Check it out: {forum link}</p></div></div><ul><li>Notify me when I earn a badge</li></ul><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"> {Your username} earned the {badge name} badge.</p><p class="blockquote-line"> Check it out: {forum link}</p></div></div><ul><li>Notify me when my rank changes.</li></ul><h3 data-id="no-body-text-added">No Body text added</h3><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">Congratulations! You've been promoted to {rank name}.</p><p class="blockquote-line">Check it out. {forum link}</p></div></div><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/MHJOMKMDI5ZA/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/MHJOMKMDI5ZA/image.png" alt="image.png" height="576" width="656" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <h3 data-id="body-text-added">Body text added</h3><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">Congratulations! You've been promoted to {rank name}.</p><p class="blockquote-line"><em>Custom Body text</em></p><p class="blockquote-line">Check it out. {forum link}</p></div></div><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/OF8SGL7M7G7X/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/OF8SGL7M7G7X/image.png" alt="image.png" height="575" width="660" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <h3 data-id="unbanned">Unbanned</h3><p>Sent to a user when their ban has been lifted to let them know they can once again participate in the community.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">You've been unbanned.</p><p class="blockquote-line">Check it out {forum link}</p></div></div><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/VJB1K6RR59ED/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/VJB1K6RR59ED/image.png" alt="image.png" height="516" width="684" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <h3 data-id="welcome-email"><strong>Welcome Email</strong></h3><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">Welcome Aboard!</p><p class="blockquote-line"><br></p><p class="blockquote-line">Hello {username}! You have successfully registered for an account at {Forum Name}. Find your account information below.</p><p class="blockquote-line">Username: {username}</p><p class="blockquote-line">Email: {email}</p></div></div><p>When <strong><em>Confirm Email </em></strong>is enabled, the confirmation text is added.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">Please confirm your email address to continue.</p><p class="blockquote-line"><br></p><p class="blockquote-line">Confirm My Email Address: {confirm email link}</p></div></div><h3 data-id="reset-password">Reset Password</h3><p>This is sent when users request to reset their password.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">We’ve received a request to change your password at {Forum Name}. If you didn’t make this request, please ignore this email.</p><p class="blockquote-line"><br></p><p class="blockquote-line">Change My Password: {Reset Link}</p></div></div><h3 data-id="membership-approved">Membership Approved</h3><p>When using the <a href="https://success.vanillaforums.com/kb/articles/303-registration-methods#approval" rel="nofollow noreferrer ugc"><strong>Approval</strong> registration method</a>, the following email is sent to users when their membership has been approved.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">Hello {username}</p><p class="blockquote-line"><br></p><p class="blockquote-line">You have been approved for membership.</p><p class="blockquote-line"><br></p><p class="blockquote-line">Sign In Now: {Sign in link}</p></div></div><h3 data-id="invitation">Invitation</h3><p>When using the <a href="https://success.vanillaforums.com/kb/articles/303-registration-methods#invitation" rel="nofollow noreferrer ugc"><strong>Invitation</strong> registration method</a>, the following email is sent to users, inviting them to join the community.</p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">Hello!</p><p class="blockquote-line"><br></p><p class="blockquote-line">{username} has invited you to join {Forum Name}.</p><p class="blockquote-line"><br></p><p class="blockquote-line">Join this Community Now: {forum link}</p></div></div><h3 data-id="group-invitation"><strong>Group Invitation</strong></h3><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">Please join my group: {Group Name}.</p><p class="blockquote-line"><br></p><p class="blockquote-line">You've been invited to join {Group Name}</p><p class="blockquote-line">Check it out {forum link} </p></div></div><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/RV7EWUBN5VFG/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/RV7EWUBN5VFG/image.png" alt="image.png" height="1182" width="1266" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>