Report Posts - Vanilla Success
<main> <article class="userContent"> <p>The <strong>Report </strong>feature allows all users with the appropriate permission to flag content they believe is inappropriate; this content remains in the community but a "copy" is sent to the <strong>Reported Posts</strong> Category, where an Admin or Moderator can decide what to do (e.g., edit the post, delete it, etc.). </p><h2 data-id="enable-the-reporting-addon">Enable the Reporting addon</h2><ol><li>Access the Dashboard.</li><li>Navigate to <strong>Settings > Addons > Addons</strong>.</li><li>Click to slide the <strong>Reporting </strong>toggle to the right.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/IQXEGZDTG6K5/access-addon.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/IQXEGZDTG6K5/access-addon.png" alt="access_addon.png" height="496" width="1134" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="required-permission">Required permission</h2><p>Users must belong to a Role with the <code class="code codeInline" spellcheck="false" tabindex="0">Reactions</code> > <code class="code codeInline" spellcheck="false" tabindex="0">Flag</code><strong> </strong>><strong> </strong><code class="code codeInline" spellcheck="false" tabindex="0">Add</code> permission to use this feature. This is typically reserved for "Member" Roles.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/RUQVU3DX8NZJ/flag-permission.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/RUQVU3DX8NZJ/flag-permission.png" alt="flag_permission.png" height="180" width="824" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>To learn how to access and manage your Roles and their permissions, check out the article below.</p><div class="js-embed embedResponsive" data-embedjson="{"body":"Two of the most important aspects of your Higher Logic Vanilla (Vanilla) community are Roles and permissions: Roles are like high-level categories in which your users are grouped. Each Role can be customized with a unique set of permissions to control what users with that Role can see and do in your community. 📝 NOTE:…","photoUrl":"https:\/\/us.v-cdn.net\/6030677\/uploads\/VWGAXAF5OFCO\/microsoftteams-image.png","url":"https:\/\/success.vanillaforums.com\/kb\/articles\/39-roles-permissions","embedType":"link","name":"Roles & Permissions - Vanilla Success"}"> <a href="https://success.vanillaforums.com/kb/articles/39-roles-permissions" rel="nofollow noreferrer ugc"> https://success.vanillaforums.com/kb/articles/39-roles-permissions </a> </div><h2 data-id="define-reporting-reasons">Define reporting reasons</h2><p>If configured in your reporting settings, users can optionally select a pre-defined <strong>reason </strong><em>why</em> they're reporting the post (see below). </p><ul><li>These reasons function as "canned" responses that make it easy for users to indicate a reason for the report without having to type anything. Because of this, taking the time to define a comprehensive list of reasons is recommended to make the process as simple as possible.</li><li>Creating these reasons is optional; if not done, users can still write a note in the provided<strong> </strong>text field. </li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/272TUVP1XRT5/reasons-example.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/272TUVP1XRT5/reasons-example.png" alt="reasons_example.png" height="458" width="500" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>You can control both the number of reasons available and their language, ensuring your community's needs are aligned with your organization. Let's learn how.</p><ol><li>Access the Dashboard.</li><li>Navigate to <strong>Settings > Addons > Addons</strong>.</li><li>Locate the Reporting addon, and click the <strong>settings icon</strong>.</li><li>In the dialog, enter one reason per line (compare the image below with the one above).</li><li>Click <strong>Save</strong>.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/LSCSS8PP3HU7/define-reasons-2.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/LSCSS8PP3HU7/define-reasons-2.png" alt="define_reasons-2.png" height="637" width="1022" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="report-a-post">Report a post</h2><p>1. Navigate to the discussion, comment, idea, poll, etc.</p><p>2. In the <em>Reactions </em>menu below the post, click <strong>Flag > Report</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/A5Q2AHTSR59Q/report-post-1.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/A5Q2AHTSR59Q/report-post-1.png" alt="report_post-1.png" height="401" width="525" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3. In the resulting dialog, you can:</p><ul><li>Select a <strong>reason </strong>(if they've been created in the addon settings)</li><li>Provide an optional note in the text field for the moderation team</li><li>Click <strong>View Post</strong> to view the full post</li></ul><p>4. When ready, click <strong>Send Report</strong> to flag this post in the <strong>Reported Posts</strong> Category for an Admin or Moderator to review.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/YELUW0OC9GO0/report-post-2.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/YELUW0OC9GO0/report-post-2.png" alt="report_post-2.png" height="458" width="500" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Upon sending the report, the reporting user receives a popup confirmation at the bottom left:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/6NFAU6KAMY6X/report-submitted-example.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/6NFAU6KAMY6X/report-submitted-example.png" alt="report_submitted_example.png" height="345" width="500" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="notifications-about-reported-posts">Notifications about reported posts</h2><p>To receive popup and/or email notifications about new discussions/comments in the <strong>Reported Posts</strong> Category: </p><ul><li>Admins and Moderators need to Follow the Reported Posts Category.</li><li>After doing so, it will appear in your Notification Preferences (on your <strong>Profile > Edit Profile</strong> page, click <strong>Notification Preferences</strong>), where you can then decide how to be notified. </li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/1BCUY6WSFWU4/access-notification-pref-1.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/1BCUY6WSFWU4/access-notification-pref-1.png" alt="User: "access_notification_pref-1.png"" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>✔️ TIP</strong>: To learn more about Category Following, including how to enable the addon and Follow a Category, check out the following article:</p><div class="js-embed embedResponsive" data-embedjson="{"body":"If enabled, Category Following allows all users to: Follow Categories Choose a notification type 📝 NOTE: This feature replaces the legacy Advanced Notifications feature, which was limited to Admins and Moderators. The importance of Category Following cannot be overstated: these notifications make it much easier for your…","photoUrl":"https:\/\/us.v-cdn.net\/6030677\/uploads\/VWGAXAF5OFCO\/microsoftteams-image.png","url":"https:\/\/success.vanillaforums.com\/kb\/articles\/426-category-following-notifications","embedType":"link","name":"Category Following & Notifications - Vanilla Success"}"> <a href="https://success.vanillaforums.com/kb/articles/426-category-following-notifications" rel="nofollow noreferrer ugc"> https://success.vanillaforums.com/kb/articles/426-category-following-notifications </a> </div><h2 data-id="view-reported-posts">View reported posts</h2><p>When a user reports content, a "copy" is sent to a special moderator-only Category called <strong>Reported Posts</strong>. </p><ul><li>To access all reported content, click your <strong>profile icon > Reported Posts</strong>.</li></ul><p><strong>✔️ TIP</strong>: You can access this Category from the main <strong>Categories </strong>page.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/3X916Q7PQ0Z6/access-reportedposts-category.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/3X916Q7PQ0Z6/access-reportedposts-category.png" alt="access_ReportedPosts_category.png" height="500" width="355" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>Each piece of reported content is listed on the resulting page, and you can click one to view it. The report includes a rich quote of the reported post, a link to the original post, and each comment represents a "reason" and any free text entered by the reporter.</p><ul><li>Each discussion represents a piece of reported content. The discussion starter is whoever reported the content first. </li><li>Additional reports of the same content (the exact same post) add new comments to the discussion.</li><li>If different comments in the same discussion are reported, each will get its own unique report discussion. </li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/120/IWZFE6BG8EOF.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/120/IWZFE6BG8EOF.png" alt="image.png" height="705" width="948" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>