Ignore Users - Vanilla Success
<main> <article class="userContent"> <p>Are there users in your <strong>Higher Logic Vanilla (Vanilla)</strong> community whose content you're not interested in viewing? If so, you can use the <strong>Ignore </strong>feature to bury <strong>comments </strong>from users you add to your <strong>Ignore List</strong>.</p><p><strong>📝 NOTE</strong>: Only an ignored user's <em>comments</em> are hidden; you will still see <em>discussion threads</em> they post. This is intentional so there's no risk of missing valuable content from non-ignored users who post to the discussion.</p><p><strong>🛑 IMPORTANT</strong>: The <em>Ignore addon</em> can only be enabled by Vanilla Support. In addition, if you have the addon enabled but then disable it, you'll need to have Vanilla Support enable it again for you.</p><h2 data-id="ignoreunignore-a-user">Ignore/unignore a user</h2><p>There are two ways to ignore (and unignore) someone:</p><ul><li>From their profile</li><li>From your Ignore List</li></ul><h3 data-id="ignore-from-user-profile">Ignore from user profile</h3><ol><li>Navigate to the user's profile.</li><li>Click the <strong>actions dropdown</strong> and select <strong>Ignore</strong>.</li><li>Confirm the action in the popup. </li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/F1MWVZAWM2JR/ignore-fromprofile.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/F1MWVZAWM2JR/ignore-fromprofile.png" alt="ignore_FromProfile.png" height="316" width="1036" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><strong>📝 NOTE</strong>: To unignore a user from their profile, simply repeat the steps above; the only difference is the dropdown option is labeled <strong>Unignore</strong>.</p><h3 data-id="ignore-from-your-ignore-list">Ignore from your Ignore List</h3><p>1. Click your profile icon, followed by <strong>Edit Profile</strong>.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/VZE8XATW5M3F/ignore-ignorelist-1.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/VZE8XATW5M3F/ignore-ignorelist-1.png" alt="ignore_IgnoreList-1.png" height="257" width="300" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>2. On the right side of the page, click <strong>Ignore List</strong>.</p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/D85CPWN22QW6/ignore-ignorelist-2.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/D85CPWN22QW6/ignore-ignorelist-2.png" alt="ignore_IgnoreList-2.png" height="400" width="294" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>3. From here, you can add and remove users from your Ignore List:</p><ul><li>To <strong>add </strong>someone to your Ignore List, type the user's full name in the text field and click <strong>OK</strong>. <em>You must type their name exactly as it appears</em>. For example, to ignore Victorine as we did below, we had to type "Victorine Courtois."</li><li>To <strong>remove </strong>someone from your Ignore List, click the <strong>Unignore </strong>button next to their name. </li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/4ABX37X4X0AW/ignore-ignorelist-3.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/4ABX37X4X0AW/ignore-ignorelist-3.png" alt="ignore_IgnoreList-3.png" height="412" width="904" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="view-ignored-content">View ignored content</h2><p>By default, all <strong>comments</strong> from ignored users are buried in a discussion.</p><ul><li>As you see below, you can still see the user's name but their comment text is hidden. </li><li>If desired, you can click the comment to view it.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/026/9XR3CV9G6ZXB.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/026/9XR3CV9G6ZXB.png" alt="image.png" height="657" width="804" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="private-messaging">Private messaging</h2><p>You cannot send messages to users who are ignoring you. When attempting to do so, you'll receive the message shown below.</p><p><strong>✔️ TIP</strong>: This verbiage can be customized to suit your branding. To do so, contact Vanilla Support.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/485/SA6YV62V5B8Y.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/485/SA6YV62V5B8Y.png" alt="image.png" height="1326" width="1822" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2 data-id="notes">Notes</h2><ul><li>By default, you can only ignore a <strong>maximum of five users </strong>at any given time, but Vanilla Support can increase this up to 5000. </li><li>By default, users <strong>can </strong>ignore Moderators but <strong>not</strong> Admins. If you don't want Moderators able to be ignored, contact Vanilla Support. </li></ul><p><br></p> </article> </main>