With Higher Logic Vanilla's (Vanilla) updated Analytics experience, called Analytics Dashboard, you can:
- run out-of-the-box reports to measure the health and activity of your Vanilla communities and
- build custom Analytics dashboards to create your own reporting to visualize the data that matters most to you.
Enable the Analytics Dashboard Beta
Analytics Dashboard Beta is available to all cloud customers who have Advanced Analytics as part of their subscription. While this is in beta, you can enable and disable the updated experience on the Vanilla Labs page.
- Access the Dashboard.
- Navigate to Settings > Addons > Labs.
- Click the Analytics BETA toggle to turn it on/off.
📝 NOTE: If you're not using our Advanced Editor but are interested in seeing a demo or adding Analytics to your subscription, contact your CSM.
⚠️ IMPORTANT: If you are using Advanced Analytics and you enable the Analytics BETA option as shown above, the Analytics options in the left navigation and the Dashboards that display will differ slightly from what you're used to; however, the data and the analytics are not affected.
Out-of-the-box vs. custom Dashboards
The out-of-the-box Dashboards are preconfigured to include specific types of analytics and provide a quick "read" on what's happening with the related activities in areas such as community discussions, idea submissions, and page views.
The custom Dashboards are how you build, design, and customize the layout and analytics for your own dashboards in order to capture and display the data in which you're most interested.
Access the Dashboards
When Analytics Dashboard Beta is enabled, there are two options in the left navigation:
Analytics - is the collection of out-of-the-box Dashboards. Click a Dashboard name and it immediately populates with data on the Analytics page.
- To learn about out-of-the-box Dashboards, see:
Dashboards - is where all custom Dashboard activity is stored: the add-dashboard option and your custom Dashboards. Click a Dashboard name to edit it on the page; click Add Dashboard to create a new one.
- To learn about custom Dashboards, see:
- Insights feature for users and content
Insights are a set of out-of-the-box analytics reports that focus on the activities associated with individual users, posts, and knowledge base articles.
When you access them, the report displays a dedicated page on the Analytics tab of the Dashboard.
To learn about Insights, their analytics, and how to access them for users, posts, and articles, see:
Edit your custom Dashboard layout
After you've added charts to a custom Dashboard, you can modify its layout with our drag-and-drop interface.
✔️ TIP: You cannot change the layouts of the out-of-the-box Dashboards, but you can download a .CSV file of the data by clicking the ellipsis (…) icon in the upper right of the chart.
On the Dashboard page, click Edit in the upper right to manage the display and layout of your charts as shown in the .gif below. You can:
- drag and drop a chart to reposition it,
- click and drag a chart's side to increase/decrease the width, and
- click and drag a chart's bottom end to increase/decrease the height.
