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Analytics Overview
Your Higher Logic Vanilla (Vanilla) community includes several out-of-the-box analytics tools to help you track, measure, and report on the activity and health of your community. When you can identify the strengths and weaknesses of your community, you can be more successful at developing strategies that will enable you to…
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Why is my analytics data inflated?
If you're using Advanced Analytics, Higher Logic Vanilla collects traffic statistics for your community using a service called Keen.io. The rules for Advanced Analytics are as follows: Any page that is requested that responds with an HTTP code 200. The initiator of the page load can be any user or guest. The initiator can…
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Analytics Dashboard Beta - Overview
With Higher Logic Vanilla's (Vanilla) updated Analytics experience, called Analytics Dashboard Beta, you can: run out-of-the-box reports to measure the health and activity of your Vanilla communities and build custom Analytics dashboards to create your own reporting to visualize the data that matters most to you. Enable…
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Advanced Analytics
⚠️ Analytics Dashboard Beta is our latest analytics experience. Learn more in the 2021.022 release. ⚠️ Advanced Analytics overview Advanced Analytics is available as an addon to some Higher Logic Vanilla (Vanilla) plans. It is a robust suite of data analytics that chart date-based community-activity data. Administrators…
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Why do I see "Other" in Charts?
When you're working with Vanilla analytics to build Dashboards with out-of-the-box and/or custom charts, you might see some of the data represented as Other. This is not uncommon and happens for a variety of reasons. This article describes some situations in which Other might display, rather than a more specific data…
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Out-of-the-Box Dashboards
With Higher Logic Vanilla's (Vanilla) updated Analytics experience, called Analytics Dashboard Beta, you can: run out-of-the-box reports to measure the health and activity of your Vanilla communities and build custom Analytics dashboards to create your own reporting to visualize the data that matters most to you (check out…
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Analytics Terminology
As you work with your community's analytics (in either Advanced Analytics or Analytics Dashboard Beta), you might encounter terms that you're not familiar with or are unclear how they apply to a Dashboard or Chart. ✔️ TIP: Most of these terms are common across the community experience. This article lists and describes…
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Why are there discrepancies in the data?
There are various factors that can affect the data that different Admins see. Below are two "data discrepancy" scenarios that you should be aware of when reviewing your community-activity analytics. Page Views count discrepancy The page views count that displays on some posts does not align with the page views count on…
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Analytics Dashboard Beta - Use & Feedback FAQs
With the release of Higher Logic Vanilla's (Vanilla) new analytics offering, Analytics Dashboard Beta, we encourage you to enable it on your community and experiment with the myriad reporting possibilities it presents. We realize that, as you work with it, you might have questions and might encounter issues. Peruse the…
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Analytics Events
🛑 IMPORTANT: This article is intended only for developers. In this article, you'll learn about two Analytics events: pageView pageViewWithContext The pageView event Every time a page changes, Vanilla fires an event called pageView. You might wonder, "Why do I need an event? Doesn't JavaScript normally execute on every…