📝 NOTE: It is assumed you know how to create custom Dashboards and Charts, and have an understanding of chart Types, Presets, and Metrics. If not, read this article before proceeding.
When building your own Dashboard Charts, you can pull data from various data sources to view different types of analytics events.
This article focuses on the Subscriptions Change data source, which logs an Analytics event when your community users make a change to one of their subscriptions, such as:
- follow or unfollow a category, and
- subscribe to or unsubscribe from Email Digest.
📝 NOTE: This differs from the Subscriptions data source in that its focus is changes to existing subscription activity.
Overview
Each subscription-change event is logged in your Analytics. The basic metric is a total count of subscription-change events for the selected data range of the chart.
You can dive deeper into this count in order to get more granular information about the various subscription-change events.
Filter Chart data
Customize what data displays in a Chart with the Group By and Filter options.
- The Group By options (available for pie graphs, line graphs, bar graphs, and tables) enable you to select from the various aspects of the subscription results to focus the chart on exactly those data.
- You can add Filters to your query to drill into or to exclude data based on the same set of options.
✔️ TIP: You can add one or multiple Group By and Filter options to refine the data as you see fit. Generally, you select Group By options to view specific slices of data, and then use the Filters options for further refinement.
📝 NOTE: These options can be used both to group and filter data.
Group By options
The Subscriptions Change data source has the following options for grouping your analytics data. These can be used individually or multi-selected (i.e., used in conjunction with one another) in order to create charts that focus on very specific aspects of your data.
- Category: Name and ID - any category in which a subscription-change event occurred
- Total Followed Subscribers - the number of users who were following a category, at a particular point in time, in which a subscription-change event occurred
- Total Category Digest Subscribers - the number of users who are subscribed to your Email Digest -- by the categories that are being followed -- from when Email Digest was enabled in your community to when the report was generated, and in which categories a subscription-change event occurred
- Subcommunity: Folder, Locale, Name, and ID - "properties" data for subcommunities in which subscription-change events occurred
- URL - web pages on which subscription-change events occurred
- Site ID - the IDs of sites on which subscription-change events occurred
- Date Added - the dates on which subscription-change events occurred
- Followed: User Name, User Role Name, User ID, User Rank Name, and User Role ID - details about the users who followed or unfollowed categories in which subscription-change events occurred
- User Role Type, User Name, User Role Name, and User ID - details about the users who took subscription-change actions
- Rank ID and Rank Name - rank-based details about the users who took subscription-change actions
- User Session ID, User Role ID, and User UUID - user-based details about the subscription-change events
- Country and Country Code - the name and code of the country in which subscription-change events occurred
- Change Type - the type of subscription change that occurred
- Total Digest Subscribers - the number of users who are subscribed to your Email Digest dating back to from when Email Digest was enabled in your community to when the report was generated, and who are following categories in which a subscription-change event occurred
