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Why is my analytics data inflated?
If you're using Advanced Analytics, Higher Logic Vanilla collects traffic statistics for your community using a service called Keen.io. The rules for Advanced Analytics are as follows: Any page that is requested that responds with an HTTP code 200. The initiator of the page load can be any user or guest. The initiator can…
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Why do I see "Other" in Charts?
When you're working with Vanilla analytics to build Dashboards with out-of-the-box and/or custom charts, you might see some of the data represented as Other. This is not uncommon and happens for a variety of reasons. This article describes some situations in which Other might display, rather than a more specific data…
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Why are there discrepancies in the data?
There are various factors that can affect the data that different Admins see. Below are two "data discrepancy" scenarios that you should be aware of when reviewing your community-activity analytics. Page Views count discrepancy The page views count that displays on some posts does not align with the page views count on…
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Why the discrepancy in the Questions Answered analytics?
You could see a discrepancy similar to the following for this analytic. It's important to understand how totals are tallied for the different charts. To get the Questions Answered total, Vanilla queries the individual discussions that have received a comment (an "answer") during the specified time period. (Note that…