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Analytics Overview
Your Higher Logic Vanilla (Vanilla) community includes several out-of-the-box analytics tools to help you track, measure, and report on the activity and health of your community. When you can identify the strengths and weaknesses of your community, you can be more successful at developing strategies that will enable you to…
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Advanced Analytics
⚠️ Analytics Dashboard Beta is our latest analytics experience. Learn more in the 2021.022 release. ⚠️ Advanced Analytics overview Advanced Analytics is available as an addon to some Higher Logic Vanilla (Vanilla) plans. It is a robust suite of data analytics that chart date-based community-activity data. Administrators…
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Analytics Terminology
As you work with your community's analytics (in either Advanced Analytics or Analytics Dashboard Beta), you might encounter terms that you're not familiar with or are unclear how they apply to a Dashboard or Chart. ✔️ TIP: Most of these terms are common across the community experience. This article lists and describes…
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Analytics Events
🛑 IMPORTANT: This article is intended only for developers. In this article, you'll learn about two Analytics events: pageView pageViewWithContext The pageView event Every time a page changes, Vanilla fires an event called pageView. You might wonder, "Why do I need an event? Doesn't JavaScript normally execute on every…
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How Site Visits Are Determined
In the About section of a user's profile, their total number of visits and last active date is provided. Visits are a "fuzzy statistic" that can't ever be 100% accurate because we have no way of knowing whether a person is actively using their device. With that said, a visit is calculated when a user is "away from the…
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Anonymizing Analytics Data
If your Higher Logic Vanilla (Vanilla) community is using analytics, each user's activity is tracked for analytics reporting to provide your organization with important engagement metrics. This activity is tied to each user based on their user name and user ID. While this specificity is helpful, there may be cases where…
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ROI Calculator
While high engagement is a core pillar of any successful community, it's also important to understand the return on investment (ROI) your Higher Logic Vanilla (Vanilla) community offers your organization. ROI is a key metric to determine if your Vanilla community is helping your organization save money and improve…