When building custom Analytics Charts, you can pull data from various sources to look at specific analytics events. These Data Sources can be filtered and broken down to get a better analysis of your community activity.
📝 NOTE: Some of the Data Sources and Chart options listed in this article are only available if certain addons are enabled in your Higher Logic Vanilla community, such as Vanilla Knowledge, Q&A, Ideation, Reactions, Badges, and Ranks.
This article describes the available Data Sources and their associated grouping and filtering options in the Chart editor.
Articles
Article data will help you understand how many Knowledge Base articles are being added to your community, and who is adding them. Use the grouping and filtering options below to dive deeper.
Examples
- Group or filter data by User Name to know who is adding new Knowledge Base content
- Group data by Article Name to see which articles have been added
Article Modifications
Article Modification data allows you to understand how many updates have been made to your Knowledge Base articles. Use the below grouping and/or filtering options to get a closer look at who is maintaining and updating your Knowledge Base content.
Examples
- Filter data by Article Name or ID to see how many updates have been made to a specific article
- Group data by User Name, Role, or ID to see who is editing your articles
- Filter or group data by Article Locale to see how many updates were made to article translations
Article Reactions
Article Reaction data tells you when users have responded to the "Was this Article Helpful?" prompt on your Knowledge Base articles. Use the below grouping and filtering options to have a closer look at who is providing feedback, and what that feedback is.
Examples
- Filter data by Article Name or ID to see how many users reacted to a specific Article
- Group data by Reaction to compare how many users responded to the prompt with "Yes" (article is helpful) vs "No" (article is not helpful)
- Filter data to a specific User Name, and group data by Article Name and Reaction, to see which articles a user has provided feedback for, and how they rated those articles.
Moderation
Moderation data tracks all moderation activity across your community.
Check out the article below to learn more.
Page Views
Page View data allows you to see how much traffic is visiting your community, including how many unique visits, sessions, or active (logged in) users there have been. Use the options below to further analyze this data.
Examples
- Group data by Article Name, Discussion Title, URL, Category Name, or Subcommunity Name to understand which content, pages, or sections are the most viewed
- Filter or group data by user Role, Rank, name, ID and more to see which users and groups or users are visiting your community
- Filter or group data by country or continent to know where geographically page views are coming from.
Points
Point data allows you to see how many reputation points have been awarded in your community through Badges, Reactions, and Q&A.
Check out the article below to learn more.
Posts
Post data allows you to see how many new community posts were added to your community, and how many users are contributing content. This includes new discussions started, comments added, ideas posted, questions asked, and answers provided. Use the filters and grouping options below to look at specific posting trends.
Examples
- Filter or group data by Category Name or ID to see how many posts were added to specific Categories
- Filter data to a specific discussion name or ID to see how many users are participating in a discussion and how many comments were added
- Filter or group data by Discussion Type to look at how many discussions, questions, ideas, or polls were added
- Filter or group data by continent or country to see where geographically contributors are located
- Filter of group data by Role to understand how many posts are being added by community managers or admins versus members
Post modifications
Post modifications data tracks all updates to discussions and comments across your community.
Check out the article below to learn more.
QnA
QnA data tells you how many answers to questions have been marked as Accepted (i.e., Solved). Use the filters and grouping options below dig deeper.
Examples
- Group data by Insert User Name or ID to see who is providing accepted answers to question
- Group data by User Name, ID or UUID, or Role Type to see who is marking answers as accepted
Reactions
Reaction data will tell you whether users are reacting to your content (e.g., how many users are reacting and when reactions are being added).
Examples
- Group data by Reaction Class to compare how many positive versus negative reactions are being used
- Group or filter data by Reaction Type to see which reactions are being used
- Filter data to a specific Discussion to see how users have reacted to a post over time
- Group or filter data by Author User Name or ID to see how community members are reacting a specific users content
- Group or filter data by Reacting User Name, ID, or UUID to see how a specific user is reacting to community content
Registrations
Registration data will tell you how any new users are joining your community. Use the options below to get a closer look at who and how users are joining your community.
Examples
- Group data by continent or country to see where geographically your new members are coming from
- Group data by URL or URL path to see where users are registering. If you're using subcommunities, URL path can tell you which subcommunities users are joining from.
FAQs
I'm not seeing the Data Sources or options I need to build my Chart. What do I do?
If you have any questions or feedback about the Data Sources and Chart options available, post it to our Analytics Beta category and we'll consider it for our roadmap. We are continuing to work on our Analytics offering, and plan to bring new Analytics Data Sources in the future, so your feedback is welcome!
