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Using a Reverse Proxy in Front of Vanilla
This guide is for customers who need their own CDN or reverse proxy in front of their Vanilla community. It is written for network, DNS, and CDN administrators. Vanilla already operates a CDN at the edge. A customer reverse proxy is optional. Use it only when your organization requires it (for example a corporate CDN…
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Vanilla Public IP Addresses
Overview Higher Logic Vanilla Cloud makes outbound connections from a small set of public egress addresses. Use this list when you need to allow traffic from Vanilla to your own systems, such as identity providers, webhooks, API integrations, or sites that restrict inbound connections by source. Outbound traffic uses the…
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4. Your report isn’t wrong, it’s just not relevant
Mistake #3: You're sending the same report to everyone If you’ve ever sent a report you felt good about and got “hey, this is great”, and the crickets…this is usually why. It’s not that your data is wrong. It’s that it’s not relevant to the person reading it. Your CFO, Head of Product, and Support Lead are all measuring…
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Release 2026.016
Overview Release 2026.016 brings a focused set of improvements for community teams who manage moderation, content organization, multilingual experiences, and accessibility. These updates help admins and moderators spend less time working around operational friction and more time keeping their communities clean, organized,…