Hey Success Community! ๐ย
Whether you're here for the cozy fall feelings, or into the spookier side of things, the inner child in all of us is probably indulging in too many mini chocolate bars todayโฆ
Let's take a look at what's been happening in the Success Community this month:
๐จ Feature Update: Add HTML Links to your Custom Profile fields!
Updates to Troll Management ๐ง (soon to be Shadow Banning).
How-To: Embedding TikTok videos into your community content
Feature Showcase: CTA Widget ๐ฌ
๐จNew Feature Alert: ROI Calculator๐ฐ๐๐
Analytics Hackathon 2024! ๐ป
Monthly Metrics: October 2024 ๐
Customer Showcase: Building a Rewards Program, uncovering ROI stats, and hosting CSM Competitions
Share Your Community Onboarding Stories!
How to Drive People to your Community ๐๏ธ
How are you doing with your community engagement?
Tip Tuesday: Struggling to get replies? Try framing your questions like this...
#TipTuesday: The API Docs are dead! Long live the API Docs!
Tip Tuesday: Moderation Messages
#TipTuesday: Custom HTML, the All-Terrain Widget.
Community-Driven Customer Support [ ๐ฅ recording ]
Productboard and Jira Integrations [ ๐ฅ recording ]
HLV Connect: API v2. UI
Leveraging Generative AI in Community Building and Management
HLV Connect: Open Session
How do you incorporate your community into in person events?
Incorporating Mentimeter or Kudoboard into the Community
Data Visualization and Story Telling
Customer Steering Committee
Huge shout out to our monthly champs! ๐๐๐
@annayardley was promoted to Vanilla Flower!
@s_andrews was promoted to Vanilla Sundae!
@LiselotteP taking the top spot! ๐ฅ
@Rav Singh ๐ฅ
@mattsteele ๐ฅ
@MarcNoble
@annaleesasahara
@Tmetcalf
@Sue L
@jonloeppky
@Jacq
@JayTheSuperman
Thank you so much for all that you do in this community! ๐งก
Check out your monthly standing on the homepage and check out your all time standing on our discussions page:ย People. Knowledge. Ideas. - HL Vanilla Community
Curious how many points you need to level up?ย Check out this post to learn more about our ranks!
Scaling customer advocacy isnโt easy. Surveys and 1:1 outreach only get you so far, and they often miss the everyday signals hiding in plain sight. Community gives you another way to spot and support advocates. When someone regularly answers questions, shares product feedback, or engages with peers, thatโs a signal theyโreโฆ
Keeping your community secure and spam-free is essential for maintaining trust, engagement, and a great user experience. Join us for an interactive session where we'll dive into the tools and best practices you can use to safeguard your community. Whether you're just getting started or looking to fine-tune your setup, thisโฆ
โญ๏ธ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? ๐ Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! ๐ Join our very own @AndrewD and @BradH,ย and a group of your peersโฆ
