Talk Community

This is the space for people to share and discuss the art and science of managing online communities.

Upcoming Events

Spring Product Roadmap Webinar 2026 🌷 🌱 🌸
Hey Vanilla friends! Join us for our Spring Product Webinar, where we’ll walk you through the latest enhancements to our platform and give you a preview of what’s coming next. Whether you’re a community manager, digital strategist, or product enthusiast, this session is designed to keep you informed, inspired, and ready to…
HLV Connect: Open Session
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join our very own @MichaelH and @HLNicole, and a group of your…

Taking time for yourself: What are your tips for self-care?
Sunny time ahead! We all (well most of us) dream of lovely time on the sand by the sea for some R &R. The job of a CM is never really done and it can stressful. Carrie Melissa Jone had a great bit about "radcial self-care" in her latest newsletter (You subscribe don't you? If you don't get it here): Long ago, I gave myself…
Best Community Books for Summer Reading
In January, we had Sarah Judd Welch and Carrie Melissa Jones on a webinar: They mentioned a whole bunch of book recommendations: “Just Enough Research,” by Erika Hall “The Art of Gathering,” by Priya Parker “User Story Mapping,” by Jeff Patton “The Death and Life of Great American Cities,” by Jane Jacobs “Happy City” by…
Do you use commitment curves? Care to share your work?
Carrie Melissa Jones shared with us the art of creating a commitment curve. We are big believers of them here at Vanilla. Not familiar with the commitment curve ? Check this out: To help others with building their own, share yours below!

Community News!

February Success Community Roundup! 🏂 🥌 ⛷️
Hey Vanilla friends! Happy February - hopefully you're all feeling motivated by some of the incredible feats from the Winter Olympics and ready to get out and try something new! ☝️ how I feel anytime I'm convinced to go skiing, anyone else? Let's take a look at what's been happening in the Success Community this month: 🍦…
January Success Community Roundup! 🥶 ❄️ 🏂
Hey Success Community! 👋 We've made it through the first month of winter, and it has not been an easy one. We all deserve a special treat. Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla Updates 🎉 Happy Community Manager Appreciation Day! 🎉 ⭐️ #TipTuesday #TipTuesday: Creating…
December Success Community Roundup! 🎄 🕎 🕯️ 🎅🏼 ❄️
Hey Success Community! 👋 Happy Holiday season! For however you celebrate, I hope it includes lots of good food and some great naps. Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla Updates Excited for Super Forum? We Are Too! ⭐️ #TipTuesday #TipTuesday: Go on Holiday - Let Vanilla…
📣 Season of Sharing starting next week!
Hey Vanilla friends! As we head into the final month of the year, we’re excited to celebrate with a little extra cheer — and a lot of extra knowledge. This December, we’re launching our Season of Sharing, a month-long initiative to help you get even more value, ideas, and best practices from your community platform. ⭐ What…
November Success Community Roundup 🦃 🍽️ 🥧 🍁
Hey Success Community! 👋 Happy turkey week to those who celebrate! Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla Updates 📣 Season of Sharing starting next week! Excited for Super Forum? We Are Too! 🧭 Community Strategy 🎯 Understanding User Visits & Content Engagement in Your…