Attention European Community Managers!!!!
We've heard you and we are starting to offer content live in your time zone. Our first webinar is in a couple of weeks! We'd love to do this more in the future, so I'd love your feedback, constructive criticism or ideas for future content. You can comment here, or send me a PM if you are shy!
So it's Halloween - I'd love to know what your community is up to celebrate it. Share your Halloween pics or ways your community is celebrating Halloween, and we may have a treat in store for those who comment 😎
Summer is always so tough. There are tons of vacations to manage, and as a community manager it can be tough to get away. I once wrote this piece on how to handle the holidays. What have you found to be your best tips?
How do you deal with passive-aggressive people?
Saw this research and I was curious with how people in the community space deal with it. This was from Smartbrief: Don’t stoop to their level. The majority of you either confront passive-aggressive behavior when you see it or you just let it slide. I’d venture to guess that the difference in those situations boils down to…
How to Set the Most Impactful KPIs for Your Community
Carrie Melissa joined us to share her idea on how to select your most impactful KPIs for your community. You can watch it here: What are your tips/challenges with selecting KPIs
Measuring the Sense of Community
Richard Millington had a great little piece on "Measuring the Sense of Community". Check it out! Do you currently measure your Sense of Community? Do you have you use your own template?
Taking time for yourself: What are your tips for self-care?
Sunny time ahead! We all (well most of us) dream of lovely time on the sand by the sea for some R &R. The job of a CM is never really done and it can stressful. Carrie Melissa Jone had a great bit about "radcial self-care" in her latest newsletter (You subscribe don't you? If you don't get it here): Long ago, I gave myself…
Best Community Books for Summer Reading
In January, we had Sarah Judd Welch and Carrie Melissa Jones on a webinar: They mentioned a whole bunch of book recommendations: “Just Enough Research,” by Erika Hall “The Art of Gathering,” by Priya Parker “User Story Mapping,” by Jeff Patton “The Death and Life of Great American Cities,” by Jane Jacobs “Happy City” by…
Do you use commitment curves? Care to share your work?
Carrie Melissa Jones shared with us the art of creating a commitment curve. We are big believers of them here at Vanilla. Not familiar with the commitment curve ? Check this out: To help others with building their own, share yours below!