Hey Success Community! π
Happy May, especially to all the moms out there taking care of everyone (even when they make it harder than it needs to be π)
Let's take a look at what's been happening in the Success Community this month:
CMX 2025 Community Industry Trends Report Survey π
Customer Showcase - Unlocking the Power of Dashboards: A Guide to Proving Community Health and Value
How are you aligning community with the customer lifecycle?
How are you helping your customers move into peer leader status?
π― TIP Tuesday: The Power of Real Connection
Tip Tuesday: How to use Groups effectively for user research
Tip Tuesday: Don't skip the UTM tag in your URLs. Your future self will thank you.
#TipTuesday: Try out the Articles Widget!
π¨ New Feature Alert: Scheduled Content π
π¨ New Feature Alert: KB Following
Feature Improvement π§°: Hover state for Roles and Category Names
How Iβve customised our Community without a developer using AI (and a bit of patience)
Building Advocacy Pathways in Your Community (June 5th)
HLV Connect: Security Settings & Managing Spam on your Community (June 11th)
HLV Connect: Open Session (June 18th)
Summer Product Roadmap Webinar 2025 βοΈ π β±οΈ (July 22nd)
Community by Design: The Essential Foundation Framework [ π₯ recording ]
Has anyone used their Community (specifically Groups) to host Beta testing feedback?
Have you connected Gainsight to your community?
Has anyone integrated the Vanilla ideation with ADO?
Incorporating Mentimeter or Kudoboard into the Community
Huge shout out to our monthly champs! πππ
@Lorena_Seco taking the top spot! π₯
@nena_g π₯
@Sue L π₯
@Izamora
@richard_barnett
@PaulC13
@ChristineN
@s_andrews
@Rav Singh
@Tmetcalf
Thank you so much for all that you do in this community! π§‘
Check out your monthly standing on the homepage and check out your all time standing on our discussions page:Β People. Knowledge. Ideas. - HL Vanilla Community
Curious how many points you need to level up?Β Check out this post to learn more about our ranks!
Scaling customer advocacy isnβt easy. Surveys and 1:1 outreach only get you so far, and they often miss the everyday signals hiding in plain sight. Community gives you another way to spot and support advocates. When someone regularly answers questions, shares product feedback, or engages with peers, thatβs a signal theyβreβ¦
Keeping your community secure and spam-free is essential for maintaining trust, engagement, and a great user experience. Join us for an interactive session where we'll dive into the tools and best practices you can use to safeguard your community. Whether you're just getting started or looking to fine-tune your setup, thisβ¦
βοΈ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? π Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! π Join our very own @AndrewD and @BradH,Β and a group of your peersβ¦
As the summer heats up, so does innovation at Vanilla. Join us for our Summer Product Webinar, where weβll walk you through the latest enhancements to our platform and give you a preview of whatβs coming next. Whether youβre a community manager, digital strategist, or product enthusiast, this session is designed to keepβ¦
