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What's the ROI of Your Community? [ recording 🎥 ]
Many companies recognize the importance of community, but proving its value with hard evidence? That's another story. This was a great webinar with Brian Oblinger, a community leader and strategist as well as the co-host of the hit podcast "In Before The Lock.” With over two decades of experience, Brian’s helped hundreds…
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How do you promote your community on your main website?
We're soon going to be adding our community to our main website's navigation. We haven't previously done this because not all of our members have access to our community which is a story for another time! I'm curious how others: Display community on your main website - Do you do anything cool? Basic? All examples welcome!…
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#TipTuesday: Encourage your users to protect their privacy! 🔐
Hey there Vanilla friends! I had a customer question come up recently that I thought would make for a great conversation topic on our community. This particular customer was concerned about being responsible for any private information their members may post on their community (which was a health support forum). Health…
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🧭 How Can Community solve business problems? 🎯
The role of community in addressing business challenges is a topic of interest among many business leaders. Through a survey of 400 business leaders, we explored how community can effectively tackle various challenges faced by organizations. Here are the top 5 challenges identified by our survey respondents and how…
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#TipTuesday: Curating widgets for different Roles or Ranks in your community
Happy Tuesday everyone! It's starting to look like Spring🌷🌱 here in Northern Ontario, and I'm feeling the spring cleaning vibes at home and at work -- a new initiative to spruce up the community this spring is #TipTuesday -- we'll be posting a cool new tip around community management, the Vanilla product, and everything in…
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📣 Super Forum Customer Award winners! 💥
Higher Logic is excited to announce this year’s Super Forum Customer Award winners! These annual awards recognize Higher Logic customers that are driving engagement and organizational outcomes through community and marketing innovation: Marketing Campaign of the Year Association of Corporate Council, ACC365 Launch Campaign…
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Building a Complete Customer Community [ recording 🎥 ]
The HL Vanilla team recently hosted a great session walking you through building a complete customer community. In case you missed it, catch the recording here: Please share any feedback or questions below~
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Calling all Vanilla users!
Who else is going to Super Forum?? Would love to meet up and chat!
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Registration for Spark!
I've been looking forward to attending Spark, but noticed that the registration is stating it's sold out and a waitlist. Does anyone know if they allow onsite registration? I've already purchased my flight and hotel.
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🧭 Navigating Tricky Stakeholders 🎯
Navigating challenging stakeholders is often the biggest hurdle in building a community. It's not about your skills, experience, or resources—it's about managing the dynamics with stakeholders. Stakeholders are defined as those with an economic interest in your business's success. In the context of brand communities, these…
