-
#TipTuesday - Boost Community Engagement with Automation Rules
🚀 Boost Community Engagement with Automation Rules Save time and scale your community with Automation Rules in Higher Logic Vanilla! These “virtual assistants” handle repetitive tasks, freeing you up to focus on driving engagement. 🎯 How It Works: •Triggers: Events like unanswered questions or post inactivity. •Actions:…
-
Monthly Metrics: January 2025 📊
Hey Vanilla Friends 👋 Welcome back to our new monthly metrics program. In case you missed our earlier installments, you can see them here. For a while now we've had many people asking for some kind of reference for their community metrics. Many of you want to know how your community compares to other Vanilla Customers.…
-
How Do You Know if Your Community is Healthy?
I have had a lot of conversations with community professionals, and one of the biggest common areas of interest (and often frustration!) is knowing what the data actually tells us about the health of our community. Discussions, comments, comments per discussion, page views, active users, new users…I can track all of that…
-
Level Up Your Community Engagement - Gamification Tips & Tricks [ 🎥 recording ]
In case you missed our session earlier today, we had a great chat about leveling up your gamification strategy. Check out the recording below! Ready to supercharge engagement in your Higher Logic Vanilla community? Join us for an exclusive session where we’ll dive into effective gamification strategies that will elevate…
-
Real Talk about Gamification
In my years in community work, I have come across a lot of differences of opinion when it comes to gamification. I tend to look at it as a way to help motivate and reward the behaviors I want to see from my audience, but to many it can feel too artificial or too frivilous. Where do you land in the gamification spectrum? Do…
-
Is there a way to have user's fill out required profile fields after registration?
Hello! Our community has gone through a couple of iterations of required profile fields for our users, for tracking purposes. The problem is that when you add a new required profile field, users aren't notified about it. Is there a way to have a prompt show up letting the user know they must fill out the required profile…
-
Surveying your Community
I'm ready to start surveying my community and asking my users about what content they are enjoying and what they want more of… Somebody stop me if this is not the right strategy to try and increase consumption or engagement on the platform. My end goal is singular in that I'm wanting to give the content that really matters…
-
Organizing country-specific and multilingual content
In April, we'll be expanding our community to many more global members than we do today. I would say about 90% of our community's content is relevant to all users, regardless of what country they live in, but 10% may only be relevant to to you depending on the country you reside in. I'm thinking we'll use a tagging…
-
Community newsletters and roundups?
Hiya Vanilla Community! 👋 I was chatting with some community managers today who were thinking about creating a newsletter or round up with community and product content for their community. I love the roundups that @Kirstie Macfarlane does (especially obsessed with the gif and emoji usage 👌) — you can see those here: I'm…
-
Customer Showcase November 2024: Community purpose, data, and tangible business impact
Hi all! We're Peter (@padams) and Maureen (@mrice) and we lead customer enablement and customer marketing at ChurnZero, an industry-leading customer success platform that helps subscription businesses keep customers and keep growing. Our community is where our customers share ideas, learn from each other, and engage with…
