The ever-relatable problem: Questions are getting answered… but they’re not always getting marked as answered.
At first, that feels like a small thing. But if the goal is to build a self-sustaining community ecosystem, it has a real impact - especially if you care about ticket deflection, search/GEO success, and whether your community is actually reducing pressure on your support team. When answers aren’t clearly marked as The Solution, users hesitate. They keep searching, they second-guess The Solution, or they give up and open a ticket anyway.
What this little #TipTuesday is going to touch up are things you can do within your Vanilla community to solve this problem - and how you can do it without chasing users or adding busywork for your moderation teams.
