Talk Community

This is the space for people to share and discuss the art and science of managing online communities.

Upcoming Events

HLV Connect: Open Session
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join myself and @Heather Wendt and a group of your peers for our…
HLV Connect: Jira and your Vanilla Community
Our Jira integration does a great job of informing us of an escalated ticket's status, but sometimes we need more! Join @Branwyn T, our Customer Support Manager, as they discuss how to use Jira automations to send more updates to the Vanilla platform. See you there!

Measuring the Sense of Community
Richard Millington had a great little piece on "Measuring the Sense of Community". Check it out! Do you currently measure your Sense of Community? Do you have you use your own template?
Taking time for yourself: What are your tips for self-care?
Sunny time ahead! We all (well most of us) dream of lovely time on the sand by the sea for some R &R. The job of a CM is never really done and it can stressful. Carrie Melissa Jone had a great bit about "radcial self-care" in her latest newsletter (You subscribe don't you? If you don't get it here): Long ago, I gave myself…
Best Community Books for Summer Reading
In January, we had Sarah Judd Welch and Carrie Melissa Jones on a webinar: They mentioned a whole bunch of book recommendations: “Just Enough Research,” by Erika Hall “The Art of Gathering,” by Priya Parker “User Story Mapping,” by Jeff Patton “The Death and Life of Great American Cities,” by Jane Jacobs “Happy City” by…
Do you use commitment curves? Care to share your work?
Carrie Melissa Jones shared with us the art of creating a commitment curve. We are big believers of them here at Vanilla. Not familiar with the commitment curve ? Check this out: To help others with building their own, share yours below!

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Community News!

December Success Community Roundup! 🎄 🕎 🕯️ 🎅🏼 ❄️
Hey Success Community! 👋 Happy Holiday season! For however you celebrate, I hope it includes lots of good food and some great naps. Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla Updates Excited for Super Forum? We Are Too! ⭐️ #TipTuesday #TipTuesday: Go on Holiday - Let Vanilla…
📣 Season of Sharing starting next week!
Hey Vanilla friends! As we head into the final month of the year, we’re excited to celebrate with a little extra cheer — and a lot of extra knowledge. This December, we’re launching our Season of Sharing, a month-long initiative to help you get even more value, ideas, and best practices from your community platform. ⭐ What…
November Success Community Roundup 🦃 🍽️ 🥧 🍁
Hey Success Community! 👋 Happy turkey week to those who celebrate! Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla Updates 📣 Season of Sharing starting next week! Excited for Super Forum? We Are Too! 🧭 Community Strategy 🎯 Understanding User Visits & Content Engagement in Your…
Excited for Super Forum? We Are Too!
Hey Vanilla Friends! Big news - Super Forum 2026 is coming and you're all invited! Vanilla was really missed at last year's conference, so we want to make sure as many people join us as possible in 2026. But First .. We Need You to Register for HUG To get the full Super Forum experience, you’ll need an account in the…
👻October Success Community Roundup 🦇
Hey Success Community! 👋 It's time for another Community Roundup! 👀Product Highlights 🚨New Feature Alert: Toggle Blocks🔍️ Use Quick Links menu to supercharge your community navigation 📄Customize Your Email Templates 📧 📈 Community Strategy 💥 Strategic Guide: GEO & SEO Framework Community Journey Playbook ☢️ #TipTuesday Use…