Best Practices

Product suggestion category. Good or Bad?
📢Heyo! We are on the fence about adding a section to allow users to suggest product updates. Has anyone done this? If so, how has it worked out? Our hesitation is that we don't want folks only coming to the Community to suggest product features. Is this something you have had a problem with? Any insight would be super…
What's the best way to manage an AMA in Vanilla?
Hi all - we are interested in planning an AMA event within our community which would only be open to a select group of super-users. I was wondering if anyone had some best practices on how best to manage this in Vanilla, as I can imagine the lack of threaded comments (as in Reddit) could quickly make things complicated.…

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Hey Vanilla friends! Join us for our Fall Product Webinar, where we’ll walk you through the latest enhancements to our platform and give you a preview of what’s coming next. Whether you’re a community manager, digital strategist, or product enthusiast, this session is designed to keep you informed, inspired, and ready to…