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Product suggestion category. Good or Bad?
📢Heyo! We are on the fence about adding a section to allow users to suggest product updates. Has anyone done this? If so, how has it worked out? Our hesitation is that we don't want folks only coming to the Community to suggest product features. Is this something you have had a problem with? Any insight would be super…
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What's the best way to manage an AMA in Vanilla?
Hi all - we are interested in planning an AMA event within our community which would only be open to a select group of super-users. I was wondering if anyone had some best practices on how best to manage this in Vanilla, as I can imagine the lack of threaded comments (as in Reddit) could quickly make things complicated.…
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Guide the product team into supporting your community
A brand community is a special kind of community. All brand communities... aspire to serve both (1) members and (2) at least one organizational (brand) goal. Carrie Melissa Jones and Charles Vogl Linus Torvalds, the creator of the Linux operating system, once said, "a program is only as useful as its users find it…."…
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Zoom meeting recordings no longer valid
Hey there, we recently had a staff member who was big in the community leave. With their departure, all the zoom links that were housed on Zoom's cloud are gone - note to self, download your meetings to the computer! At any rate, there are 100s of posts that will either need to be edited or deleted. I'm curious if anyone…
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Gating the entire community
Does anyone gate their entire community? i.e. you can't see any community content unless you're signed in? Is there any reason NOT to do this?