What are your community KPIs?
Howdy folks - Wondering what some of your community KPIs are? Looking for examples to compare with ours and to get new ideas!
Featured collections widget in categories
Can you add the featured collections widget to a category page? We have a category in our community that houses templates and I'd like to feature 3 collections of the specific template discussions at the top of the page. Below is a very (very) crude mock-up of what I'd like to do. This is on the homepage of our staging…
Product ideas/feature requests in community 🧐
Hi all, I'm looking into adding a product idea section to our community. We're using our community as part of our scaled CS motion. So basically this would give customers in that segment a way to surface feature requests since the traditional way would be directly to a CSM. I'm curious how other teams manage these…
What are your best practices about email for community managers?
We were having a conversation around the office, and a great topic came up about what email address to use for community platform emails. Did you know "no-reply" as an email address, can impact the deliverability of these messages? Check out these best practices from SendGrid What other tips do you have?