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Weekly To-Dos
Hello everyone! I am a part-time, solo employee for my company's community. I would love to hear your daily/weekly/monthly/quarterly checklists that you complete to make sure you are staying on top of everything and keeping track of all the necessary moving parts. Since I don't have as much time as a full-time employee, I…
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#TipTuesday - Brand-driven Ideation programs: the not so scary alternative
Ideation programs can be intimidating, and many community teams shy away from implementing them. Sometimes, it's because they feel they won't get buy-in from the Product team, or they think the initial support will eventually fade away. Especially in large communities, teams may also fear receiving a high volume of ideas…
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#TipTuesday — Rethinking Groups: From Spaces to Experiences
Groups have always played an important role in community building - creating dedicated spaces for specific audiences, topics, or levels of access. But with recent platform enhancements, Groups can now do much more than simply organize members. They can help you design more intentional, engaging community experiences.…
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Community platforms become agent-ready systems of action, where humans and agents work together
You can’t put your feet on the ground until you’ve touched the sky. This was hanging in my hotel lobby in NYC while I’m here for CMA. Great event. Why did that image stop me? Because it reminded me that change is not easy. It’s freaking hard. Reaching for the sky is tiring, frustrating, and can just drain the life out of…