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What has been the biggest impact of having a Super User program?
Hi all! Super User programs are one of those areas that we should all be looking at, but seem to fall towards the bottom half of our to-do list. For those that have at least started a program, what is the biggest impact you are seeing? For those that haven't, what would you hope to see with a program in place? Would love…
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Custom Table Help - Discussion Posts w/ No Comments
I created a custom table with the aim of finding all discussion posts without a comment. No matter how I configure this table, it still returns some posts that do, in fact, have comments (despite saying the comment count is 0). What am I doing wrong? For instance, this discussion post appears in the report - it says it has…
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How you can leverage Vanilla analytics to identify potential advocates/super users
Hey Everyone, Advocacy is a crucial part of an evolved community strategy. About a month ago I was playing around with the custom dashboard builder on my demo site to think of some new ways it could be used. It got me thinking that there could be a lot of different ways to think about engagement and use that information to…
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Content Calendars
Having a goal without a plan decreases your chances of meeting that goal. A content calendar is a tool that helps build: Consistency Diversity in post authors Rituals A strong content topic and type library If you are leveraging a content calendar, what is the most critical part of it for you? If you are not, what is…
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Starting a Community / Community Launch Best Practices
Hello everyone! I'm currently in the pilot phase of my community, with plans of publicly launching in early June. 😁 Could you please help answer a few questions and provide any best practices you have regarding having a successful community launch? When marketing your community launch, did you host an event? How did you…
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Member Journey - lots of member types
Hello Vanilla Friends! First time posting, long time in the community world. Currently building with @pbradley (hoping this is the right Paul, lol) at Kaplan and something interesting around this community is that is serves many different types of members. As I am doing a site audit, it's become apparent we will need to do…