Hey Success Community! πΒ
And just like that, summer is over and school is back in sessionβ¦
Let's take a look at what's been happening in the Success Community this month:
π¨ New Feature Alert: Event Notifications! π
Feature Showcase: Badges π΅οΈ
HL Vanilla Q4 Roadmap Changes
What do you include in your engagement strategy plan?
Where are you in creating an engagement strategy that makes an impact?
Customer Showcase September 2024: Liselotte from WithSecure
#Tip Tuesday - Utilizing Gamification
#Tip Tuesday - Category as a Link
#TipTuesday Getting the Most Out of Your Support Tickets
How to Turn Happy Customers into Your Biggest Advocates [ π₯ recording ]
Moderation and your Community [ recording π₯ ]
HLV Connect: Productboard and Jira Integrations
Community-Driven Customer Support: Whatβs Changing and How to Stay Ahead
HLV Connect: Open Session
[AMA] Ask a Community/AI Expert π What do you want to know about using AI in community management?
Huge shout out to our monthly champs! πππ
@Lorena was promoted to Vanilla Seedling!
@Tmetcalf taking the top spot! π₯
@Rav Singh π₯
@stephanierichardson π₯
@jwilder
@sophielyons
@Russ P
@Genevieve P
@JenniferB
@aroper
@LiselotteP
Thank you so much for all that you do in this community! π§‘
Check out your monthly standing on the homepage and check out your all time standing on our discussions page:Β People. Knowledge. Ideas. - HL Vanilla Community
Curious how many points you need to level up?Β Check out this post to learn more about our ranks!
Thank you for the shout-out! Happy to be a part of this community. Although I am new to Higher Logic / Vanilla, I have 16 years in the Community game. Looking forward to learning from and trading best practices.
βοΈ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? π Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! π Join our very own @KevinM and @Erik Veenhuizen,Β and a group ofβ¦
Keeping your community secure and spam-free is essential for maintaining trust, engagement, and a great user experience. Join us for an interactive session where we'll dive into the tools and best practices you can use to safeguard your community. Whether you're just getting started or looking to fine-tune your setup, thisβ¦