Hey Success Community! πΒ
And just like that, summer is over and school is back in sessionβ¦
Let's take a look at what's been happening in the Success Community this month:
π¨ New Feature Alert: Event Notifications! π
Feature Showcase: Badges π΅οΈ
HL Vanilla Q4 Roadmap Changes
What do you include in your engagement strategy plan?
Where are you in creating an engagement strategy that makes an impact?
Customer Showcase September 2024: Liselotte from WithSecure
#Tip Tuesday - Utilizing Gamification
#Tip Tuesday - Category as a Link
#TipTuesday Getting the Most Out of Your Support Tickets
How to Turn Happy Customers into Your Biggest Advocates [ π₯ recording ]
Moderation and your Community [ recording π₯ ]
HLV Connect: Productboard and Jira Integrations
Community-Driven Customer Support: Whatβs Changing and How to Stay Ahead
HLV Connect: Open Session
[AMA] Ask a Community/AI Expert π What do you want to know about using AI in community management?
Huge shout out to our monthly champs! πππ
@Lorena was promoted to Vanilla Seedling!
@Tmetcalf taking the top spot! π₯
@Rav Singh π₯
@stephanierichardson π₯
@jwilder
@sophielyons
@Russ P
@Genevieve P
@JenniferB
@aroper
@LiselotteP
Thank you so much for all that you do in this community! π§‘
Check out your monthly standing on the homepage and check out your all time standing on our discussions page:Β People. Knowledge. Ideas. - HL Vanilla Community
Curious how many points you need to level up?Β Check out this post to learn more about our ranks!
Thank you for the shout-out! Happy to be a part of this community. Although I am new to Higher Logic / Vanilla, I have 16 years in the Community game. Looking forward to learning from and trading best practices.
You are currently in a limited view of the community, but there's so much more to discover! Need some support? Have a question to ask? Want to open a ticket? Please sign in to the community to participate!
Community as the New CX Layer with LastPass π Thursday, August 6th at 3 p.m. ET / 12 p.m. PT Join Higher Logic and Scott Wilder from LastPass for a practical conversation about the next phase of community strategy. We will explore how LastPass is using community operations, customer-language analysis, peer support, andβ¦
Join our AI Study Group forΒ Customer Marketers. At each session we'll discuss what group members are experimenting with and learning, how we're using AI in our Customer Marketing efforts, and help one another problem solve. The group meets monthly, and is open to any community professionals interested in the topic of AI.β¦
