How to Turn Happy Customers into Your Biggest Advocates [ 🎥 recording ]

Kirstie Macfarlane

Tired of chasing customers for testimonials and scrambling for last-minute references? It’s time to rethink your approach to customer advocacy.

Check out our webinar with SlapFive and Higher Logic Vanilla, where you’ll learn to build a customer advocacy program that naturally inspires your most satisfied customers to become your most vocal supporters.

We’ll show you how to ditch the “random acts of advocacy” approach—like doling out gift cards and iPad prizes —in favor of a program that’s authentic, trackable, and tied directly to revenue.

You’ll walk away with a four-step process to find and nurture your best advocates, create micro-programs that speak to their interests, and amplify their voices across your channels. Plus, we’ll break down how to measure the real impact of advocacy on your go-to-market strategy.

You’ll gain tactics and tools to:

• Shift from one-off, transactional gestures to meaningful, ongoing customer engagement. 
• Engage customers at the right moments to maximize their willingness 
  to advocate for your brand. 
• Capture and showcase customer proof without coming off as pushy or intrusive.

https://player.vimeo.com/video/1004205837?badge=0&autopause=0&player_id=0&app_id=58479