Best Practices for New Analytics Features
Hi everyone! We've recently been gifted a bunch of new analytics features (thanks Vanilla!), and I'm just wondering what filters and reports everyone is finding the most valuable. I'm particularly interested in the "by Subcommunity" filter since my community has two very separate subcommunity audiences. What data points…
New support category!!!! I can't post in it or see anything other than the moderator message
Not sure where to post this! @Adrian, I went to the new support category, and I can see it, BUT I cannot post. Is it still supposed to be inaccessible?
Hi everyone 👋 I´d like to start a conversation and idea-sharing around content planning and which tools you are using to schedule your content. Soooo - what tools are you using? What's the good, the bad and the ugly you noticed? What is important to know or have? Thanks and looking forward to hearing your thoughts! Esther
New Year, New Certification?
Hello fellow community wizards! I'm thinking ahead to 2022 and setting some personal and professional goals for the year. Wondering...do any of you have or have experience with the Community Leaders Institute's CPCE (Community Professional Certification of Excellence)? I have a certification (CAE - Certified Association…
Ideas for creating a Beta Program
Recently I got a private request for advice from @Kalyani Kundalia, but I suggested we post here for the collective ideas of the community. I did so with her consent. Here is the question: "We are starting a new Community and I was looking for some ideas on how to get customers to sign up for the Beta program. Can you…
Your first 1000 members
@Kalyani Kundalia and I were chatting about this today! A couple articles were released in the last few days on how to scale and grow a new community. Anybody else have any good resources? @Esther99 @Jodi_Meier
Putting together a book list for community curious people :)
Hey y'all! Amanda, here. Putting together a book list for people interested in community. A bunch of great books were released last year! I know I missed some. If you can, can you add your faves below and a why you love it or recommend it or a favorite quote? OR/AND add them to this mural that I am building? No sign up…
How do you define SSO?
Hello community managers! My company (small SaaS) does not yet have any sort of single sign-on process, meaning none of our systems - both internally and externally facing - are integrated. It's long overdue and something we're venturing into next year. I've always had/worked with SSO in past jobs and am very familiar with…
Incorporating Community into In-Person Events
Hello Community Managers - I wanted to ask this during a CommuniTEA Time chat, but have had too many conflicting obligations on Fridays lately! (@Adrian - my schedule opens back up in September!) So... How do you incorporate your online community into your in-person events/meetings/conferences? We are starting to plan for…
Inviting B2B SaaS Partners/Freelancers?
Hi Everyone, For those of you who work for B2B SaaS companies, how are you approaching partners? Given some can be selling both your and your competitors' solutions, do you have a separate Community for them? Or are you inviting them in to your customer community? We are also thinking of offering a community experience for…