How are you using Vanilla's features to drive engagement?

Heather Wendt
Heather Wendt HLV Staff
in Talk Community #1

I haven't talked to a Community Manager yet who wasn't focused on (and worried about) engagement. So I am curious about how are you using the plethora of options Vanilla brings to the table to help…

Take a moment to share your 'must use' widgets, page layouts, and personalization to create a space that makes it almost impossible for your members to stay quiet!

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  • saramaloney
    saramaloney Vanilla Ice Cream
    #2

    One thing that's been really helpful for us is we turned one forum (our broadest one) into an auto-subscribe forum, and made it so that only Admins and Moderators can post there. Then 2-3 times per month, we post discussion questions, notifying all members via email. I've found this to be a really good way to get increased logins and comments during slower weeks.

  • Heather Wendt
    Heather Wendt HLV Staff
    #3

    Love this @saramaloney! I also have a channel just for admins and use it to raise awareness for events, resources, and happenings…going to start using it for questions as well…thanks for sharing!

  • saramaloney
    saramaloney Vanilla Ice Cream
    #4

    Normally we only allow members to comment there, to limit the number of emails that everyone is receiving. But, sometimes I briefly turn on the ability for members to post new questions in it, seed a question, and then turn the ability off for members to post 😂

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