How are you using ranks?
I'd like to hear how all of you are using Ranks (Level 1, Level 2, etc) in your community. We currently don't utilize ranks beyond the out-of-the-box settings, as we haven't identified a good engagement use case for them that is relatable for us. Please enlighten me with all the ways you're utilizing the Ranking feature,…
Upcoming HLV Connect: Open Sessions Reminder
I will be hosting the upcoming Vanilla Connect Session on May 23rd at 2 pm ET and May 25th at 9 am ET alongside @Joan_Nnah and @Shauna . This will be an open session, so we hope you can join us to share, collaborate, and get inspired by other community leaders. Please remember to RSVP to the events below and share them…
Dealing with duplicate ideas?
Hi everyone, This question has come up on several calls recently and I thought I'd get the pulse how our client communities are handling this today. When you receive two similar or identical ideas how to you go about dealing with this?
To Notify or Not To Notify, That is the Question! 📧 🙋
Ranks/Ranking is an essential part of gamification. Ranks are used to see who is actively participating in the community either by sharing content, submitting or answering questions, submitting or voting for ideas, etc. Ranks can drive engagement as well as lend credibility to users and their posts. No wonder we get…
Is it possible to adjust the Featured Categories Pocket to display only featured discussions?
We noticed that although the new layout editor hasn't been applied to Categories yet, there is a "Featured Categories" pocket that can be applied to a Category Page. Is it possible to configure the Featured Categories pocket (not homepage widget) to display specific discussions?
Who do you report to?
Hi everyone - I know every company/organization has a different structure, but out of curiosity...what department are you in or who does your community manager report to?
#TipTuesday: Using SPAN
You're building your community, or you already have one. YAY! Online communities are fantastic! They help you reach your customers, let members collaborate and network with each other, allow you to provide support, and so on. In a community for community managers (isn't that a mouthful?), someone presented this dilemma:…
Bitdefender Case Study!
Hot off the presses, our community of the year winner, Bitdefender was kind enough to share their story with us: Some great quotes from @Alexandru here — awesome stuff! Check it out!
#TipTuesday: Get Started Guide
Hello Vanilla community! Welcome back for another edition of #TipTuesday. This Tuesday I want to highlight the importance and best practices when it comes to creating a Get Started Guide for your Higher Logic Vanilla Community. A Get Started Guide acts as a critical part of your online community for a number of reasons and…
Max number of Group Members?
Hello, Is there a maximum number of users that can join a Vanilla Community Group?