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Unique visits vs Unique views?
Hello, I was wondering if someone could help me understand the definitions of “unique visits” and “unique views”. I am creating a dashboard using the Analytics feature of Vanilla Forums, but I am struggling to grasp these concepts and their differences, if any. I noticed that by default, the preset chart options only show…
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Leveraging analytics dashboards for individual users
Did you know that you can pull information on a specific user in Vanilla? You can access this information either via the User Card or on the user's profile page: This will bring you to the analytics dashboard with information about this specific user and their activity on your community: This is, of course, valuable for…
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Discussion by Category Chart
Hi there! As we look to refresh our categories, I'd like to export all of our existing discussions by name with their assigned category so that we can stay on top of updating them. Does anyone know how to create a chart that shows discussion names and their assigned category names?
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What lessons can we learn from Reaction Analytics Data?
When I’m reviewing sites to make sure they are getting the most out of Vanilla, I’m always surprised to see some sites only have 1 reaction enabled – usually “Like” or “Upvote” – personally, I like a little variety beyond just these – I often share this screenshot of our user reactions – in this community, “Awesome” is…
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How do you track sentiment?
Hi everyone 🙂 I'm looking for tips and ideas on how you're tracking sentiment in your community. Our wider team is pretty keen on understanding what sort of sentiment the interactions on our Community is generating. At the moment, reactions seem to be the most logical/best way of gauging this and I've while I've created a…
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Anyone Got Any Fancy Analytic Tricks and Tips?
Hey all, I am currently looking in to the analytics side of Vanilla, possibly leaning towards maybe webhooks to then store the data somewhere and build dashboards off of that data. But, question is , does anybody have any fancy tricks or tips they are using to gain insights on their community? Like for example I would like…
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Badge Analytics Charts
Curious how many badges (and what kinds of badges) users are earning in your community? Using badges to tie in activity from a third party like an LMS or other initiatives like events? You can read our documentation on the Badge data source for analytics here:…
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How to track most viewed discussion posts
Since statistically, most community members consume content rather than post, I'm interested in tracking each month the discussion posts with the highest number of views. Is this possible? I was struggling to pull this info in the Vanilla analytics. Thanks!
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Analytics display issues - anyone else?
Hi everyone, Just want to check in and see if others are experiencing issues with analytics displaying data at the moment? Two main things specifically from what I've observed; Discussions are being listed as deleted when in reality they are not deleted and it also displays their ID rather than name. Occurs in both default…
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Why do I get this 404 for the Analytics API?
When using this URL: /api/v2/analytics/query?type=count_unique&collection=session_start&start=2023-05-29T14:38:14+00:00&end=2023-09-1T14:38:14+00:00&access_token=[mytoken] I get a 404. I tried following the analytics query docs but clearly I missed something, but what? (PS: I'm trying to get to the data that allows me to…
