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Build an Analytics Chart for your most viewed KB docs
Hey there KB users! Are you curious which of your articles are getting the most views? This information can be incredibly useful for several reasons: Improve your SEO by more content relevant to these topics increase the value for your users (give the people what they want!) Orient your content creation plan for the future…
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🌟 Product Improvement: Analytics - Search UTMs and Improved Bar Charts
Right in time for a new year of tracking your community's success, we've got some great analytics improvements for you. Firstly, we've improved our analytics for Search by adding UTM parameters to both our search page and quick search results. UTM parameters are tags added to the end of a URL to help track and analyze the…
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How to create a chart for ideas by tag?
Is there a way to create a chart in analytics that shows how many ideas you have with each tag? In our Ideas Portal, we have tags by idea - for example 'Explorer Ideas'. We've created the pocket on the right which has links to each tag's page (similar to what Vanilla has). The tags relate to various areas of our product…
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#TipTuesday: Clarifying "other" in analytics
Have you ever been going through your analytics data and seen "other" in your results? You may be unsure of what this means, so I'm here to clarify for you! Whenever you see "other" in your results, it means there's no data for that field (or "null"). You’ll likely see this on chart where you’re grouping data by a…
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Staff activity on Community.. what are you tracking?
Hi everyone, I just wanted to get some thoughts from my fellow Vanilla Community Managers 😀. I've been working with our support team recently to push more of our staff in participating on our Community. The team leads would like to get an understanding of how much activity the team is contributing over a week/month. I've…
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Insights into first time-engaging community members
Hi there! I'm trying to see if there's an option to get data into members posting for the first time in the community. My use case is that - we have members who post regularly in the community + a lot of lurkers. Now, I'd like to know if there's any lurker who posted in the community during a gamification plan. Is that…
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Tracking clicks from homepage
Hi @Shauna @kimmieharrington We're trying to use analytics to see how different items on our homepage are performing in terms of clicks. We've created the chart above to do this. Can we check that this is doing what we think: we have filtered the referrer's URL to our homepage so we are assuming all of the page views on…
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User Role data, is it duplicated?
Hello all, So I have a question around the user based data, I have set up a pie chart to show me comments that have been added grouped by the user role name. I have tried to find documentation but I cant seem to find anything. If a user has multiple roles how does it calculate this data? For example in the pie chart we…
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Page Views by Device Type 💻 📱
Wondering how many views you are getting on mobile vs desktop? Here's how to find out: You can also use it as a filter and couple it with other charts: How are you using this data to optimize your community?
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New release - article authors in analytics
Hi! For the new release https://success.vanillaforums.com/kb/articles/1497-release-2023-017 how is everyone using the new page view insights? Ideas? How have you set up article author in your dashboards?
