Best Practices

Best practices for Gamification
Hi, We are a fairly new community and one of the challenges we are currently facing in our community is that members are not actively creating posts or starting conversations. Vanilla platform does not have an inbuilt badge to offer points for asking a question or starting a discussion. However, i feel that if we do that…
#TipTuesday - Category, Tag and User Following
Never Miss What Matters: Personalize Your Community Experience with Following One of the greatest strengths of a thriving customer community is the wealth of knowledge being shared every day. New discussions, product updates, feature ideas, best practices, customer success stories, and expert advice are constantly being…
#TipTuesday: Make Member Conversations a Regular Habit
I was well into my career as a community builder before I realized the value of intentionally setting aside time to talk directly with members — by phone, Zoom, or even in person when possible. It’s easy to get caught up in moderation queues, analytics, and content calendars. But some of the best community insights come…

Best practices for Gamification
Hi, We are a fairly new community and one of the challenges we are currently facing in our community is that members are not actively creating posts or starting conversations. Vanilla platform does not have an inbuilt badge to offer points for asking a question or starting a discussion. However, i feel that if we do that…
#TipTuesday - Category, Tag and User Following
Never Miss What Matters: Personalize Your Community Experience with Following One of the greatest strengths of a thriving customer community is the wealth of knowledge being shared every day. New discussions, product updates, feature ideas, best practices, customer success stories, and expert advice are constantly being…
#TipTuesday: Make Member Conversations a Regular Habit
I was well into my career as a community builder before I realized the value of intentionally setting aside time to talk directly with members — by phone, Zoom, or even in person when possible. It’s easy to get caught up in moderation queues, analytics, and content calendars. But some of the best community insights come…

Upcoming Events

AI Study Group for Community Managers and Customer Marketers
📅 Please note we've changed the date and time of this event, we hope you can still join us! Join the Community Managers and Customer Marketers groups for a special joint session exploring how AI can create a more connected customer journey, from first touchpoint to lifelong advocate. We’ll exchange practical ideas across…

AI Study Group for Community Managers and Customer Marketers
📅 Please note we've changed the date and time of this event, we hope you can still join us! Join the Community Managers and Customer Marketers groups for a special joint session exploring how AI can create a more connected customer journey, from first touchpoint to lifelong advocate. We’ll exchange practical ideas across…