Best Practices

#TipTuesday: Your Next Content Idea Is Hiding in Search Analytics
Ever stare at your content calendar and think, “What piece of content should we prioritize next?” Your community members may already be giving you the answer and one of the best places to look for content ideas is in Search Analytics, the Searches without results chart. When members search your community and their searches…
Best practices for Gamification
Hi, We are a fairly new community and one of the challenges we are currently facing in our community is that members are not actively creating posts or starting conversations. Vanilla platform does not have an inbuilt badge to offer points for asking a question or starting a discussion. However, i feel that if we do that…
#TipTuesday - Category, Tag and User Following
Never Miss What Matters: Personalize Your Community Experience with Following One of the greatest strengths of a thriving customer community is the wealth of knowledge being shared every day. New discussions, product updates, feature ideas, best practices, customer success stories, and expert advice are constantly being…

#TipTuesday: Your Next Content Idea Is Hiding in Search Analytics
Ever stare at your content calendar and think, “What piece of content should we prioritize next?” Your community members may already be giving you the answer and one of the best places to look for content ideas is in Search Analytics, the Searches without results chart. When members search your community and their searches…
Best practices for Gamification
Hi, We are a fairly new community and one of the challenges we are currently facing in our community is that members are not actively creating posts or starting conversations. Vanilla platform does not have an inbuilt badge to offer points for asking a question or starting a discussion. However, i feel that if we do that…
#TipTuesday - Category, Tag and User Following
Never Miss What Matters: Personalize Your Community Experience with Following One of the greatest strengths of a thriving customer community is the wealth of knowledge being shared every day. New discussions, product updates, feature ideas, best practices, customer success stories, and expert advice are constantly being…

Upcoming Events

Agentic Advocacy: Building an AI-Powered Community
What does an AI-powered community look like in practice? Mary Green of Infor will share how her team is using AI and Higher Logic Vanilla to improve three critical parts of the member experience: Routing unanswered questions to the right experts Creating onboarding experiences that community teams can easily update…

Agentic Advocacy: Building an AI-Powered Community
What does an AI-powered community look like in practice? Mary Green of Infor will share how her team is using AI and Higher Logic Vanilla to improve three critical parts of the member experience: Routing unanswered questions to the right experts Creating onboarding experiences that community teams can easily update…