Analytics

Active Users in Analytics
Hey all, Here, active users are described as members "that logged in to the community." Does that mean that, if I look at a range of time (June 2024 for example) in the Vanilla Analytics, the number of 'active users' will reflect the number of members who logged in during that month? Is there a way I can see the number of…
How do you track support themes over time to feed into product?
We're looking to analyse what topics come up often for support most often. How are other communities doing this? Some of the ideas we have: Analyse search terms - what are people searching for most often? (we're already doing this but it only covers one element) Analyse tags - which tags are being used most frequently…

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Join our AI Study Group for Customer Marketers. At each session we'll discuss what group members are experimenting with and learning, how we're using AI in our Customer Marketing efforts, and help one another problem solve. The group meets monthly, and is open to any community professionals interested in the topic of AI.…
AI Study Group for Community Managers
Join our AI Study Group for Community Managers. At each session we'll discuss what group members are experimenting with and learning, how we're using AI in our communities, and help one another problem solve. The group meets monthly, and is open to any community professionals interested in the topic of AI. Hosted by our…