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Build an Analytics Chart for your most viewed KB docs
Hey there KB users! Are you curious which of your articles are getting the most views? This information can be incredibly useful for several reasons: Improve your SEO by more content relevant to these topics increase the value for your users (give the people what they want!) Orient your content creation plan for the future…
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🌟 Product Improvement: Analytics - Search UTMs and Improved Bar Charts
Right in time for a new year of tracking your community's success, we've got some great analytics improvements for you. Firstly, we've improved our analytics for Search by adding UTM parameters to both our search page and quick search results. UTM parameters are tags added to the end of a URL to help track and analyze the…
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#TipTuesday: Clarifying "other" in analytics
Have you ever been going through your analytics data and seen "other" in your results? You may be unsure of what this means, so I'm here to clarify for you! Whenever you see "other" in your results, it means there's no data for that field (or "null"). You’ll likely see this on chart where you’re grouping data by a…
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Staff activity on Community.. what are you tracking?
Hi everyone, I just wanted to get some thoughts from my fellow Vanilla Community Managers 😀. I've been working with our support team recently to push more of our staff in participating on our Community. The team leads would like to get an understanding of how much activity the team is contributing over a week/month. I've…