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Custom Table Help - Discussion Posts w/ No Comments
I created a custom table with the aim of finding all discussion posts without a comment. No matter how I configure this table, it still returns some posts that do, in fact, have comments (despite saying the comment count is 0). What am I doing wrong? For instance, this discussion post appears in the report - it says it has…
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Analytics: Engagement - Participation rate data unclear
Heyhey, I am playing around with analytics data and I dont really understand some data-points. For example the excerpt from the engagement dashboard reg. participation rate: (this dashboard is just a copy from the standard engagement one and I removed the other graphs to focus) So the participation rate for December 2024…
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#TipTuesday: Analytics, the API, and You
Sorry this is a bit late this week, I got tangled up in the telephone switch cords! I guess I'm a #WIPWednesday this week. 😁 I wanted to take a moment to talk about my favorite Vanilla feature, the API, and how it can help with analytics. It all comes down to this endpoint, POST/analytics/query First off, let's talk about…
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How Do You Know if Your Community is Healthy?
I have had a lot of conversations with community professionals, and one of the biggest common areas of interest (and often frustration!) is knowing what the data actually tells us about the health of our community. Discussions, comments, comments per discussion, page views, active users, new users…I can track all of that…
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Custom Dashboard for Top Group Contributors in Social / Community Groups
Hello! I'm new to Analytics Dashboard and I'm trying to pull the top contributors per group. Is there a more presentable way to group them by their community groups? and filter further by only showing specific type of members per (ie, actual customers and not D2Lers) ? Truly appreciate your help!
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My top three groups analytics custom charts! 📈
A lot of communities I've been checking out these days are leveraging our groups feature — whether groups are right for your community or if basic categories make more sense (but that's another post…) can be a hot topic, but if you've already got groups and want to analyze them a bit more to see how they are being used…
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Can we show only a specific dashboard to a role?
I would like our employees to view only one of the dashboards in analytics instead of all of them. Is there a way we can achieve this? I noticed that now all the dashboards can be viewed when we give them the analytics view permission.
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How Are You Aligning Community to Company Goals?
Community metrics are part of the lifeblood of community management. How well are you meeting needs? Are you providing value? But an often overlooked component of community metrics is how your internal leadership perceives the value of community. How are you making sure your leaders understand the true value your community…