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What is the difference between "Questions solved" and "Answers accepted"?
Good day Community, I launched my new community last week and am creating analytics to understand my membership activity and community health. I am working with the Q&A tab in Analytics and seeking the definitions for the following please: Questions answered Questions solved Answers added Answers accepted Thank you for…
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Is there a way to calculate or show average session duration of a user in analytics?
We would like to track average session duration of our community members. Is there a way to add a chart in analytics?
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Has anyone figured out how to get unanswered questions list in dashboards?
I am trying to get the list of unanswered questions in our community. Ideally I would like to see the unanswered questions and tags associated with it in a list chart or at least ability to filter by tags for the unanswered questions. Has anyone able to achieve this for their community?
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API: Filter properties - event types for analytics
Heyhey, for the analytics endpoint POST /analytics/query there are filters. These filters accept properties. Is there somewhere a list of these properties? { "collection": "post", "type": "count", "filters": [ { "prop": "type", "op": "eq", "val": "discussion_add" } ], "interval": "monthly", "start": "2023-01-01T00:00:00",…
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Custom Table Help - Discussion Posts w/ No Comments
I created a custom table with the aim of finding all discussion posts without a comment. No matter how I configure this table, it still returns some posts that do, in fact, have comments (despite saying the comment count is 0). What am I doing wrong? For instance, this discussion post appears in the report - it says it has…
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Analytics: Engagement - Participation rate data unclear
Heyhey, I am playing around with analytics data and I dont really understand some data-points. For example the excerpt from the engagement dashboard reg. participation rate: (this dashboard is just a copy from the standard engagement one and I removed the other graphs to focus) So the participation rate for December 2024…
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#TipTuesday: Analytics, the API, and You
Sorry this is a bit late this week, I got tangled up in the telephone switch cords! I guess I'm a #WIPWednesday this week. 😁 I wanted to take a moment to talk about my favorite Vanilla feature, the API, and how it can help with analytics. It all comes down to this endpoint, POST/analytics/query First off, let's talk about…
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How Do You Know if Your Community is Healthy?
I have had a lot of conversations with community professionals, and one of the biggest common areas of interest (and often frustration!) is knowing what the data actually tells us about the health of our community. Discussions, comments, comments per discussion, page views, active users, new users…I can track all of that…
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Custom Dashboard for Top Group Contributors in Social / Community Groups
Hello! I'm new to Analytics Dashboard and I'm trying to pull the top contributors per group. Is there a more presentable way to group them by their community groups? and filter further by only showing specific type of members per (ie, actual customers and not D2Lers) ? Truly appreciate your help!