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🌟 Product Improvement: Analytics - Search UTMs and Improved Bar Charts
Right in time for a new year of tracking your community's success, we've got some great analytics improvements for you. Firstly, we've improved our analytics for Search by adding UTM parameters to both our search page and quick search results. UTM parameters are tags added to the end of a URL to help track and analyze the…
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#TipTuesday: Clarifying "other" in analytics
Have you ever been going through your analytics data and seen "other" in your results? You may be unsure of what this means, so I'm here to clarify for you! Whenever you see "other" in your results, it means there's no data for that field (or "null"). You’ll likely see this on chart where you’re grouping data by a…
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Staff activity on Community.. what are you tracking?
Hi everyone, I just wanted to get some thoughts from my fellow Vanilla Community Managers 😀. I've been working with our support team recently to push more of our staff in participating on our Community. The team leads would like to get an understanding of how much activity the team is contributing over a week/month. I've…
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Insights into first time-engaging community members
Hi there! I'm trying to see if there's an option to get data into members posting for the first time in the community. My use case is that - we have members who post regularly in the community + a lot of lurkers. Now, I'd like to know if there's any lurker who posted in the community during a gamification plan. Is that…
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User Role data, is it duplicated?
Hello all, So I have a question around the user based data, I have set up a pie chart to show me comments that have been added grouped by the user role name. I have tried to find documentation but I cant seem to find anything. If a user has multiple roles how does it calculate this data? For example in the pie chart we…