Begging of Your Thoughts Post - Incoming 🙏
How are you planning, and tracking your Community Content and Engagement?
Do you build a calendar doc, Trello Board, JIRA Epics, Microsoft Planner?
Are you planning future content posts and tracking engagement in separate tools?
Have you designed some super impressive Vanilla Dashboard to highlight the content published to your site that generated the most views and engagement whether it was an event, group post, or question (if so, please send me a tutorial! 😂)
Sharing Back
Trello: I've used this in the past for large Community Content Submissions representing publication of a full course to the integrated LMS.
Pro: Provided a good change management record of course reviews, date of publication
Con: I didn't have an automation that would bi-directionally update the board when updates were made right in the courses, or be able to update the cards with information on Monthly or Annual Content views
Microsoft Planner: I've used this in the past for tracking posts to Community Groups, and to assign automated reminders to group leaders to make regular posts in their groups.
Pro: Automated reminders to group leaders and reporting possible from Planner made monthly updates easier across a large number of groups
Con: Creating/ordering columns in the Planner was not easy especially when the number of groups was 20+. I didn't have an automation tool that allowed Group Leaders to plan/schedule future posts from their reminder space or update the analytics of planner with the impact of the posts themselves
