When to delete users profiles? Privacy law compliance?
Hi Vanilla friends! I seem to have a lot of users that haven't logged in in donkeys years… (and I love cleaning up…) So, how long do you keep 'inactive' users profiles? Do you ever delete old user profiles? If yes, after how much inactive time? Is there anything about this in GDPR? From what I've understood, you can only…
Social Groups Category - to see Discussion List & Bookmark posts
Heya, So in the Social Groups documentation it says to take away the VIEW permissions for all roles for the Social Group Category. I only just realized that our forum hadn't done that… which meant that this Category showed up on our Category page (yay!) but that when someone clicked on it they saw a full list of all…
HL Vanilla Connect: Community Safety and Mental Health with Kyle Moncelle!
Join @kmon (aka Kyle Moncelle, Senior Community Manager at Niantic) and I for a discussion around community safety and mental health! He'll be covering mental health guidelines, best practices to keep your community & community managers safe and offer an opportunity for group discussion around best practices here. Hope to…
#TipTuesday: 3 helpful analytics charts for content ideas
We know that it is important to ensure that your community is catering to the needs of your members by having the content that they are looking for when they visit the community. This is essential for members to find value and continue to return to the community to engage with the content. Here are 3 out-of-the-box…
Is there a way to recover an accidentally deleted user? I have admin privileges
One of my moderators accidentally deleted a new user so looking to see if they can be recovered
How do you get folks to log in?
Heyo! When looking at our analytics, we have many "guests." I know that guest means they are not logged in. How do you get users to log in? Any suggestions would be super helpful! Thanks!
My Monthly Leaderboard seems to be acting up...
Hi Vanilla users! My Monthly leader board seems to be acting up, as it shows a user on the top - who has not been on the Community since Jan 2022… it looks like this Here is the top user's stats: Any insights on what could be happening here? Here are the settings on the layout, if this helps! Thank you all in advance for…
Inbox Messaging: No way to edit or delete messages?
is it just me?
Uploading Video Directly to Vanilla Communities
Is there a setting to allow users to upload videos directly to discussions or articles? When attempting to upload a video directly to our Vanilla Community I received an error message indicating that the file (Mp4) did not meet the expected file upload extension requirements ex. jpeg- am I missing a setting to enable this?…
Permissions for top ranked users
Hi, I'm curious what kind of special permissions or privileges you have given top-ranked users on your Forum? Right now, anyone that ranks beyond a member can add an email signature. Is there anything else within Vanilla that others have seen beneficial and valuable to super users? Thanks!