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Can you opt out of notifications for a specific thread?
Related to my previous question… Is it possible to opt out of receiving any more notifications for a particular thread? I know you can change your notification preferences, but (please correct me if I'm wrong) these apply across the board. I'd love to be able to let users know how to "mute" threads they may have…
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Moved: Edits to "Manage Users" area in Admin
This discussion has been moved.
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How are you using Vanilla's features to drive engagement?
I haven't talked to a Community Manager yet who wasn't focused on (and worried about) engagement. So I am curious about how are you using the plethora of options Vanilla brings to the table to help… Take a moment to share your 'must use' widgets, page layouts, and personalization to create a space that makes it almost…
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Interesting AI in community example
Some of you may know because I've posted before, but my company's online community is for family caregivers. Yesterday, I signed up for a new family caregiver online community called The Sandwich Club ("sandwich generation" refers to caregivers who are taking care of both a parent and a child). I'm not sure what community…
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Customer Showcase: Building a Rewards Program, uncovering ROI stats, and hosting CSM Competitions
Hi everyone! My name is Anna Yardley and I am the Community manager at Domo. I spend my day-to-day in our online Community Forums, which are hosted on Vanilla. The Domo Community Forums are the go-to space for connecting with and learning from the vibrant Domo community. You’ll get help solving challenges through…
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Data Visualization and Story Telling
Hey community! I'm looking for tips and tricks for reporting and data visualization that can make the value of our community more tangible to the Financial Dept. at our org! Anyone have some custom dashboard views that you like and help you tell a compelling story!?
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Search this community (and your own!) even faster with this fun Chrome hack!
I wanted to share one of my favourite lil browser hacks :) Basically, following these instructions (see below for my TLDR) Scroll down to site search and click "add" Now in that window you can add whatever sites you want to quickly search, I use this for some internal resources, but especially for the Success Community —…
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How do you incorporate your community into in person events?
Hi Vanilla Community members! My company is hosting our annual user conference in February and I'd love to hear how you've incorporated your community into in person events. We have not quite figured this out in past year's events. It's difficult because we encourage attendees to engage with each other on the event app,…
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#TipTuesday: Default Category Following & Notification Preferences
Last year Vanilla released Default Category Following and Default Notification Preferences. Let’s review why you should enable both features. Setting Default Category Following for new members in your community can help streamline user engagements and encourage participation. By doing so, users are automatically subscribed…
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Share Your Community Onboarding Stories!
Onboarding is one of those foundational components of great adoption. It is the purposeful introduction of new (and existing!) members to opportunities and information that can be a lifelong journey. What are some tactics you are using in your onboarding strategy? Are there any strategies you are struggling to implement?…
