-
⭐️ Summer Product Webinar Alert!
Happy Friday! 🙌 If you haven't heard, we're hosting our Summer Product Webinar, next Thursday at 2pm ET. @Val and other members of our Product team will be talking about several updates, including improvements to member management, user preferences and more, and how you can use them to engage customers, scale your…
-
Known Issues initiative launched!
Hello, everybody! Today, I'm happy to announce the launch of our new HL Vanilla Known Issues initiative. In an effort to improve visibility into known issues that exist in the platform (i.e. bugs), we've begun publishing these to help you get the information you need quicker. To that end, we have two main resources that…
-
Come hang out with me! 📅
Hey everyone! 👋 We've launched a new section of community: We've added some quick lil drop in sessions where you can come and ask a quick question around community strategy & best practices, all things HL Vanilla, feedback about this community, or I can just talk at length about dogs 🐺 Just a couple dates for the drop in…
-
Forward! March! We’re changing ranks!
Hey everyone! We’ve been at it again, working behind the scenes to enhance your experience. :) We’ve seen some amazing growth in this community in the last few years, and we’re so grateful for our amazing members! We’ve decided to change the names of our ranks to reflect the name of our platform – Higher Logic Vanilla.…
-
Roadmap presentation
Hi, Could someone from @Vanilla Forums post the presentation and recording from the roadmap meeting the other day, please? Thanks!
-
Moderation Services Overview!
Good Afternoon! I'm Ally and have the pleasure of working with our Strategic Consultants on a daily basis. Curious to know how our team can help support yours? Check out this video that highlights our new Moderation Services offering. If you have any questions or want to learn more, don't hesitate to reach out to me or…
-
Upcoming Webinar: Introduction to Moderation Services!
Hi everyone! 👋 My name is Manon and I am a Marketing Manager here at Higher Logic. We know how challenging it can be to manage a community, especially if you have a small team. That's why we're excited to invite you to our upcoming webinar on Higher Logic Vanilla's Moderation Services! Be sure to join us Wednesday, March…
-
We're looking for website usability testers!
Higher Logic is making big improvements to its web experience in 2023 and we’re looking for two customers to help by participating in a 30-minute interview. An external agency will conduct the Q&A and ask for feedback on how often you visit the website, experience looking for content and your preferred placement for…
-
Custom Profile Fields Update
Custom Profile Fields Update! As you might be aware, we initially announced that we’d be releasing our new custom profile fields at the end of December 2022. We ended up delaying that to tie up a few loose ends and add an extra layer of polish. We’re excited to announce that we will now be releasing the new custom profile…
-
Holiday Coverage for Our Community
Hello friends, Our community here is very important to us, but it's also important we spend some time with our families during the holidays. That said, don't worry, we are still going to be monitoring our community, however we wanted to alert you that from December 16th until the new year, we will have reduced staff. Our…
