💥 Countdown to Super Forum! ①① weeks to go 💥

Kirstie Macfarlane

Eleven - not just the name of certain Eggo-loving telekinetic super hero from a nostalgic adventure show - but also the number of weeks left to wait for Super Forum!

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Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers.

In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that we're most looking forward to.

Here are three sessions you should definitely be putting on your calendar!

🤖 The Future of Community: Where Psychology, Tech and AI Collide 🤖

Breakout session with our good friend @gxjansen, Global Business & Technology Evangelist at Spryker.

As communities continue to evolve, the intersection of psychology and technology is becoming increasingly critical. This session, led by a seasoned expert in both fields, will explore the future trends that are set to redefine how consumers interact with online platforms. From AI-driven personalization to the psychological triggers that drive user engagement, we'll delve into what the future holds and how businesses can prepare for the seismic shifts on the horizon.

By the end of this session, attendees will have a good understanding of latest trends that combine AI and Community building, as well as a list of things they can implement and start experimenting with in their own community right away.

📆 April 11th at 10:15 am

🏗️ Building a Customer Program that Influences Revenue and Breaks Down Internal Silos 🏗️

Breakout Session with Dana Alvarenga, VP Customer Experience at SlapFive

Growth-focused Customer Success leaders realize that customer advocacy is a DRIVER of retention and renewal, not a byproduct of it. But when it comes to embracing customer advocacy, where do you start? You need to do more with less, and it is hard to imagine adding one more thing to the plates of your CSMs, but you can't ignore advocacy. Whether you're looking to collaborate better with your Customer Marketing/Advocacy team, or aspire to add a Customer Advocacy function to your CS organization, this session will equip you with the knowledge and strategies needed to put advocacy at the heart of your Customer Success efforts.

📆 April 11th at 2:10 pm

📓 Content Creativity to Spark Engagement & Growth 📓

Breakout Session with Kim Karagosian Chhabria, Group Vice President of Shared Services at Kellen

In today's fast-paced digital landscape, creating compelling content is paramount to capturing your ‎audience's attention and driving growth. Whether you're a marketer, content creator, or executive ‎director, harnessing the power of content can significantly impact your organization's success. This session ‎is designed to inspire and equip you with innovative strategies and practical tips for crafting content that ‎not only engages but also fuels your growth. You will gain content ideas, but also how to utilize it for lead ‎generation and community.

📆 April 11th at 3:10 pm

If you haven't registered for Super Forum yet, make sure you do so today to take advantage of our early bird pricing!

💥 Stay tuned for more amazing sessions next week!