We're spilling our secrets for reviving online communities and driving engagement

ggordon

Join us tomorrow for a webinar with ChurnZero at 2pm ET! @Shauna will share:

Simple ways to get your team engaged in the community
How to align and rally the business behind the community
Tactical strategies on how to revive the community

(Here's the first secret, community building is a marathon, not a sprint!)

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Comments

Shauna

Super excited for this!

PiperWilson

Not much longerrrr!

Pratheek G

Hi, @Shauna,
I attended this meeting and I should say, it was a truly insightful and informative experience. Very much loved the 'Value per participation style' pyramid and the ideas that branched out.

I was wondering if a recording of the event is available so that I could go back and revisit some topics and also make up for the portion I missed due to some network challenges I faced towards the end.

Shauna

Hey @Pratheek G !

I'm so happy you enjoyed it — it was very fun to do!

Churnzero will be sending out the recording and the slides shortly — I'll see if I can find a timeline!

Kirstie Macfarlane

https://www.youtube.com/watch?v=pnbUnkA584E

Here's the recording for anyone who missed this great event!

Susanne Taylor

@Shauna I never received the recording or the slides. I see the recording has been posted. Is there anyway to get the slides? Thanks!

Shauna

Hey @Susanne Taylor I'm sorry to hear that you didn't get them! I'll chase that up internally!

In the meantime, here you go!

Vanilla - Reviving a community to support your Customer Success team .pdf

Shauna

In addition to the recording and deck above, I wanted to share the Framework template for planning that came out of this webinar:

HLV Framework.pdf

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