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New look!
As you might have noticed, we’ve added a new look and feel to the HL Vanilla Community using our awesome Foundation theming engine coupled with the new layout editor! Got questions or comments on the new look? Curious about how we set anything up? I’d love to hear about it! 🤓 One aspect of the new theme that tenured…
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Help us shape our Higher Logic customer conference agenda
We're in the midst of finalizing the dates of our Higher Logic customer conference - so we will be announcing those to you soon. In the meantime, I wanted to garner opinions from our customers so that we can shape the agenda. At a high level, we'll be virtual this fall and are thinking 2-3 days of hands-on examples with…
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New Look - New Name - New Logo
Hello Friends, I hope this post finds you well. You may notice a slight change on our website and our community today - we are unveiling our new logo. Why now? It is almost a year to the date of the acquisition and Vanilla and Vanilla Forums is being rebranded to better reflect our position as a keybrand within the Higher…
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Vanilla Support Upgrades To Zendesk!
As you may know, Vanilla and Higher Logic are now partnered together. As we continue towards becoming a cohesive team, we are migrating from our current FreshDesk ticketing system over to the ZenDesk ticketing system already in place at Higher Logic. The migration will have minimal impact on how you interact with us - some…
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Super Forum 2021 Customer Awards!
Hey Gang! As you know, we’ve come #alltogether to bring you an amazing conference at Super Forum this year. Something new for those of you using Vanilla is - and I am so excited to share - the opening of nominations for the Super Forum 2021 Customer Awards! We all know community building takes dedication, patience, and…
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Vanilla Joins the Higher Logic Family
Hello everyone, I am thrilled to share some great news with you. Today we announced the acquisition of Vanilla by fellow industry-leader Higher Logic. Like Vanilla, Higher Logic is focused on helping its customers connect people, ideas, and knowledge to drive customer success and engagement. This acquisition brings…