As I dig deeper into the impact of AI summaries on community engagement and site traffic, I’ve been exploring a term that’s quickly gaining traction: AIgents (AI agents).
These tools don’t just surface information—they act on behalf of users. Think: summarizing content, answering questions, and recommending next steps... all without users ever clicking into the original source. 😬
While this can create a faster, smoother experience for users (and I’ll admit—I personally love being able to scan summarized info across sites without clicking into each one), it introduces some major questions for community professionals - especially those managing open or hybrid communities.
