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Slack Integration by Email Forward
This article describes how to set up forwarding email notifications to Slack from your Higher Logic Vanilla (Vanilla) community. NOTE: These instructions were created using Gmail. The process should be similar in other email clients. Check your email client support documentation or search the web. Assign a…
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Social Media Connections
Higher Logic Vanilla (Vanilla) offers several addons that you can use to connect to other accounts that you have. These Social Connect Addons are listed below and some are described in more detail in dedicated sections. Manage your Social Media Connections 1. Access the Dashboard. 2. Navigate to Settings > Connections >…
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Third-Party Scripts & Foundation
In this article, you'll learn how to use third-party scripts in your Higher Logic Vanilla (Vanilla) community, as well as a few tips if your scripts aren't working. What is a third-party script? Many platforms (e.g., HubSpot and Google) provide an HTML script tag for use on sites. You can read about implementing some…
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Universal Comments
Vanilla Comments If you are using WordPress, check out our how to integrate comments with WordPress. Also known as blog comments or article comments, Vanilla comments allow you to add a commenting system to your blog posts or articles that will seamlessly integrate into your Vanilla community. Comments made on content on…
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Verify Site Ownership with Google Search Console
To verify site ownership for Google Search Console, Bing, or other similar search engines, insert your HTML Meta Tags in the Meta Tag section of your SEO & Branding settings. Access the Dashboard. Navigate to Appearance > Branding & Assets > Branding & SEO . Scroll down to the Meta Tags field. Copy the required Meta Tags…
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WordPress & Foundation
[alert callout] IMPORTANT: The Vanilla Forums WordPress plugin is no longer actively supported or maintained. You may continue using it at your own discretion, but no updates or technical support will be provided. If you’re looking to connect your community with external websites or content, please reach out to your CSM or…
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Workato Integration
Workato is a workflow-automation and integration platform that can act as the orchestration layer between Higher Logic Vanilla (Vanilla) and the rest of your business stack (e.g., your CRM, customer success platform, data warehouse, reporting tools, support desk, or marketing automation). Vanilla is built around an…
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Zapier
When you use Vanilla to create a Zap, it will ask you to connect your Vanilla app. Follow the instructions in this article to connect your app. NOTE: The Webhooks addon must be enabled before you can select a trigger (i.e., webhook). To enable it, access the Dashboard and then navigate to Settings > Addons > Addons and…
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Zendesk Integration
Vanilla and Zendesk There are several ways that you can use your Higher Logic Vanilla (Vanilla) account with your Zendesk account in order to maximize the features and functionality of both accounts. The Zendesk integration is the foundation of this cross-account relationship and the anchor point for other features and…
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Zoom Events Integration
Vanilla's Zoom integration streamlines event management by allowing community teams to connect Vanilla events to Zoom meetings and webinars. Doing so enables users to quickly and easily register and/or join your Zoom events right from your Vanilla community. To use the Zoom integration, you'll first need to: Create an App…