To help you build and foster a successful community.
Answering questions and fostering genuine connections and trust between members are often key community goals. This is precisely where "Ask Me Anything" (AMA) sessions and "Office Hours" prove invaluable, transforming impersonal digital spaces into vibrant hubs of humans. Easy to produce A key advantage of AMAs and Office…
Hi! Our community is new (soft launch Oct. 2020 and then live to all customers & partners Jan. 2021) and we're starting to host a few community-only events. Our community is private - for our customers and partners only - so we only have ~150 members to-date. I'm planning a virtual "Tea & Topics" roundtable discussion,…
Certainly as time goes on, and physical events will eventually return, will your community events return or stay virtual? What learning have you made with virtual events? What worked/what didn’t? I have some thoughts, but I’d like to hear from you.
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Hi everyone! I wanted to share a bit about my journey customising our community on Higher Logic Vanilla without developer resources in case it's interesting and why I believe it’s something anyone can try. Some context Over the years, I’ve been part of small community teams that didn’t always have the luxury of in-house…
Hello Vanilla Community! We're thrilled to announce that Higher Logic Vanilla is embarking on an exciting journey to enhance our hosting infrastructure by migrating to AWS, a cutting-edge cloud platform. This move represents a significant upgrade from our previous provider, Vexxhost, allowing us to deliver an even better…
Building a strategy help encourage your members to move from content consumer to super user is a great investment of time. But some of the methods we use work better than others. I would love to hear some of the things you are doing to nurture your users successfully, or if there are certain points in the process that you…
“This is a super nuanced topic that always raises people’s hackles.” That’s how longtime community... The post Where Should Your Community Live? Weighing Social vs. Owned Platforms appeared first on Higher Logic.
Here’s how we use Higher Logic Vanilla to manage product feedback from our customer community,... The post We Implemented 120+ Product Ideas From Our Customer Community—Here’s What That Looks Like appeared first on Higher Logic.
A company decides it’s finally time to build an online community. They buy the software,... The post What It Takes to Be a Great Community Manager with Izzy Neis appeared first on Higher Logic.
It’s a common issue for many organizations—leaning on the same handful of enthusiastic customer advocates... The post Customer Advocates Are Everywhere—You Just Have to Know Where to Look appeared first on Higher Logic.
Proving the value of your online community isn’t always straightforward. You know your community contributes... The post How to Measure the ROI of Community Engagement: A Guide appeared first on Higher Logic.
