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#TipTuesday: What metrics help define a healthy community?
As a senior customer success manager at HL Vanilla, I get this particular question a lot during my many conversations. What are some key community health metrics that I should be monitoring? Although I feel that there can be specific key health metrics based on your specific community use case, there are a variety of…
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#TIp Tuesday - Category as a Link
Hey all! One of Vanilla's capabilities allows you to use categories as a link. You may be asking yourself "how does that help me with anything?" Well, it turns out, it is a handy feature for certain use cases… For example: is there a specific set of KBs you want a particular persona to reference? You can create a category…
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#TipTuesday: How to cross-promote / externally promote your community
Promoting an online community effectively requires a strategic approach to reach new audiences and engage existing members. Some key strategies to cross-promote and externally promote your online community are as follows. Leverage Social Media Platforms Social media is a powerful tool for promoting online communities.…
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#TipTuesday: Gauging Content Success & Maximizing Your Content Strategy with Monday.com
Hot on the heels of our Content Calendar Webinar, we got some great follow up questions from @dpuchacz regarding how they can use Monday.com better to organize and review their content calendar. I thought this would be great information to share with everyone, so it's inspired this week's #TipTuesday post! Read on below……
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#TipTuesday - User Groups - When to Segment
What is User Segmentation Segmentation is basically sorting people in a community into groups based on certain criteria that matter to your community. These criteria could be things like title/role, product, industry, or specialization in a particular area. Segmentation, using Groups, can be crucial in online community to…