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#TipTuesday: Creating and Leveraging an Effective Community Content Calendar
At the beginning of the year, countless organizations set specific goals/metrics, outline projects they plan to complete, and develop key monthly or quarterly milestones to ensure that they are successful. When looking at your online community, it is critical to have an effective content calendar to make sure that you are…
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#TipTuesday: Creating a Valuable Office Hours Experience
Today’s Tip Tuesday is all about creating value for your audience through Office Hours. Office Hours are a great way to bring your members together to: Network with each other Learn product or industry best practices Share wins or roadblocks with peers Done well, these can become a valuable addition to your event content…
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#TipTuesday: Have a wonderful Holiday Season! 🎄 🌟 ☃️ 🕎 🕯️ 🎇 🥂
As the year winds down, many of us will be taking some extra time off to celebrate the season with our friends and family. We hope you all have some holiday gatherings, special traditions, or even far off travels planned to make the most of this time of year. Here are some tips to make this holiday season a great one: When…
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#TipTuesday: Success Community Documentation Updates Category
Hi everyone, I was poking around a couple of weeks ago, like I do, and I found a category that was new and delightful to me – the Documentation Updates Category! Among their many tasks, our intrepid document writers, @Troy and @KevinH, work with the Vanilla team to keep all of our documentation up to date. You can find…
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TipTuesday 10 Key Tips for Customer Community Success! ✨🚀
🚀✨ Launching and Scaling: 10 Key Tips for Customer Community Success! ✨🚀 Attention community builders! Here are 10 essential tips to propel the success of your customer community from launch to scale: Brand Consistency:Establish a seamless brand experience by adhering to styling guides. Ensure your community reflects the…
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#TipTuesday - Fueling User-Generated Content in Your Community
In the dynamic landscape of the digital era, organizations are constantly seeking ways to grow and enhance their online communities. A key driver of success in this realm is the cultivation of user-generated content (UGC). Harnessing the power of your community members to create and share content not only fosters…
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#TipTuesday: Improving the 'discoverability' of your Community
So you’ve finally launched your community. The implementation might have been 2-3 months but this is a process that started much earlier when you consider you had to do your research, evaluate vendors, build your business case, and build your overall community strategy. This entire process may have started 12-18 months…
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#TipTuesday: From The 90-9-1 Rule to 55-25-20 – Start Focusing on Quality
In the early 2000s, the 90-9-1 Rule was introduced to the world by Jakob Nielsen, co-founder of the Nielsen Norman Group. Originally, it was an observation of the way people behaved in large online communities: 90% of members are passive observers. 9% engage occasionally. 1% are active contributors. Eventually, this…