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#TipTuesday: Choose Your Community's Tone
"They may forget what you said – but they will never forget how you made them feel." - Carl W. Buehner When I help community managers write their guidelines, I emphasize that they should focus on desired behavior, using “don’t” only when necessary. Higher Logic's philosophy is, “We are all about people, so let’s talk like…
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Tip Tuesday: Craft a Community Success Plan!
Today's Tip Tuesday is about creating a success plan for your community. A success plan outlines your community's goals and objectives. This will help provide a roadmap for growth and development. A success plan will help community members understand what they can expect to achieve and how they can contribute to the…
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#TipTuesday: Does this issue exist? Am I missing something?
If only I knew this, I would have known what to do... 🤔 There are moments when we crack our brains wondering- am I missing something? Is it only me or my community experiencing this concern? Has this been reported? Is there a workaround? Or is there already a fix in place? Those are just a few questions we ask ourselves…
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#TipTuesday: 3 helpful analytics charts for content ideas
We know that it is important to ensure that your community is catering to the needs of your members by having the content that they are looking for when they visit the community. This is essential for members to find value and continue to return to the community to engage with the content. Here are 3 out-of-the-box…
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#TipTuesday: Avatar Pool
Time for another #TipTuesday! Did you know Higher Logic Vanilla has an addon that can be enabled called Avatar Pool? With Avatar Pool enabled you can upload a custom selection of Avatars for your members to choose from. Members can browse through your pool and select an Avatar that suits their preferences. You can limit…