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📣 Season of Sharing starting next week!
Hey Vanilla friends! As we head into the final month of the year, we’re excited to celebrate with a little extra cheer — and a lot of extra knowledge. This December, we’re launching our Season of Sharing, a month-long initiative to help you get even more value, ideas, and best practices from your community platform. ⭐ What…
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#TipTuesday: Want better headlines? Borrow your community’s language.
If you ever feel stuck writing copy, one of the easiest ways to get moving again is to look at the exact words your customers use. Your community is full of them. It’s basically a running transcript of how people describe their problems, frustrations, goals, and wins in their own voices. So whether this is a reminder for…
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💡 #TipTuesday: Engage in one click with Reactions
Reactions turn quiet readers into active participants with one click to say “this helped,” “insightful,” or “🎉 awesome!” Without even typing a reply, members can elevate the best content, guide others to answers, and fuel your engagement flywheel. Why use Reactions Think of Reactions as your community’s high‑five. They…
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#TipTuesday You will read this first.
In today's #TipTuesday I would like to focus our attention on something no one is talking about these days: AI. Wait, what? You have heard about it? I've been designing and building web-based software for a long time. As in, there was only one "CSI" when I started. A long time ago. I'm talking "Gladiator", "Cast Away",…
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Tip Tuesday: 📌 Pin It to Win It - Making the Most of Announcements
You’ve just wrapped up a massive update. You’ve written the perfect discussion post: crisp, clear, and maybe even a little witty. You hit “Publish” and sit back, imagining the flood of likes, comments, and GIFs of confetti that are sure to follow. Then you log back in the next morning and… it’s gone. Well, not gone gone.…