Hi there! Does anyone have a best practice for how they designate roles & responsibilities within their own community? For example:
#1 . Assigning internal staff to specific questions/posts?
- This staff member responds to [x] type of questions/posts
- This staff member responds to [x] type of questions/posts
#2. Cadence & tracking / holding staff members accountable?
Any tips or best practices would be greatly appreciated!
FYI: I know this isnt the right spot to post!