Oh hai! Question for you all:
How do you work with multiple teams moderating your communities, owning different areas of the forum… but only having one Unresolved queue to manage all posts in every category?
Do you:
- All use the same Unresolved list (ignoring each others categories in the list and skimming through to find your own)
- Resolve all posts regardless of Categories, then have categories that are owned by specific people send email alerts to those "owners"
Or do your Moderators simply own content across your entire site, with no set lanes of ownership?
OUR SCENARIO for Context:
In our Community we have